Quality Manager
9 Years 4 MonthsOneal Manufacturing | 04.2016 - 08.2025
- Directed end-to-end quality assurance initiatives, strengthening product reliability while verifying adherence to industry standards compliance requirements.
- Designed and implemented quality control procedures to identify, track, and reduce defects across manufacturing processes.
- Spearheaded root cause analysis for non-conformities, implementing corrective actions to prevent recurrence.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Increased customer satisfaction through adherence to quality standards and customer requirements.
- Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
- Enhanced customer satisfaction by monitoring and addressing customer complaints promptly and efficiently.
- Developed comprehensive quality assurance documentation to streamline audit process, ensuring adherence to industry standards.
- Enhanced customer satisfaction by ensuring products consistently met or exceeded quality expectations.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Managed cross-functional coordination to streamline communication processes between departments regarding quality requirements.
Quality Manager
6 Years 3 MonthsMatcor Metal Fabrication | 01.2010 - 04.2016
Supplier Quality Engineer
3 Years 3 MonthsJohn Deere Construction & Forestry | 09.2006 - 12.2009
- Led quality assessments to ensure supplier compliance with engineering standards and specifications.
- Developed and implemented quality control processes to enhance product reliability and performance.
- Collaborated with cross-functional teams to resolve supplier-related issues, improving overall production efficiency.
- Conducted root cause analysis on non-conforming materials, driving corrective actions and preventive measures.
- Full responsibility for 16 metal fabrication suppliers that they meet or exceed John Deere metrics.