Warren Wilson
Millbrook,AL
Summary
Customer service-oriented professional with a strong desire to find a career-driven position. Proven track record of delivering exceptional service and exemplifying excellent interpersonal skills. Seeking an opportunity to utilize clerical expertise in a professional business setting.
Overview
4
4
years of professional experience
Work History
Medical Records Clerk
Wexford Health
06.2022 - Current
- Handled incoming phone inquiries
- Organized documentation systems
- Manage incoming electronic and paper communications
- Organized documents efficiently
- Maintained integrity of medical records through careful copying
- Organized files in alphabetical sequence
- Sorted numerous business documents
- Facilitated the transfer of medical files
- Assist in audit process
- Reviewed patient charts for accuracy and completeness.
- Processed incoming medical records requests.
- Maintained a secure filing system for confidential documents.
- Entered data into electronic health record systems.
- Scanned paper records into digital format.
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
- Retrieved patient medical records in response to requests from authorized personnel.
- Prepared reports summarizing patient information as requested by physicians or other healthcare providers.
- Updated patient files with new medical information as needed.
- Assisted in the development of policies and procedures related to the maintenance of accurate medical records.
- Collected, compiled and maintained statistical data on hospital utilization, beds occupied.
- Monitored compliance with state and federal regulations regarding release of information.
- Identified discrepancies between physical documentation and electronic health records.
- Conducted periodic audits of physical documentation versus electronic health records.
- Provided training to staff members on proper documentation techniques for medical records.
- Performed quality assurance reviews of medical records for accuracy and completeness.
Clerk
Greater Bibleway Temple Childcare Center
Montgomery, AL
08.2020 - 01.2021
- Accurately keyed information into databases
- Maintained detailed individual charts tracking educational progress
- Handled incoming calls efficiently
- Handle inquiries both by telephone and email
- Utilized available resources to gather necessary information
- Updated system with new data
- Coordinated scheduling tasks
- Process orders, forms and applications
- Identify and escalate priority issues
- Route calls to appropriate resource
- Follow up calls where necessary
- Document all call information according to standard operating procedures
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
Education
DIPLOMA -
STANHOPE ELMORE HIGH SCHOOL
05.2021
Skills
- Ability to build relationships with coworkers
- Skilled in Leadership Development
- Proficient in Microsoft Office Suite
- Strong Keyboard Proficiency
- Innovative Thinker
- Effective Time Management
- Healthcare Office Management
- Medical records audits
- Inventory Coordination
- Meeting Coordination
- Medical Records Management
- Patient confidentiality
- Record maintenance
- Client Relations
- Customer Service
- Patient data collection
- Scheduling appointments
- Release of information paperwork
- Staff education and training
References
- Available upon request
Affiliations
Music Director
References
References available upon request.
Timeline
Medical Records Clerk
Wexford Health
06.2022 - Current
Clerk
Greater Bibleway Temple Childcare Center
08.2020 - 01.2021
DIPLOMA -
STANHOPE ELMORE HIGH SCHOOL
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