Warren James Shepherd
Columbus,OH
Summary
Oversees Departmental Operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
10
10
years of professional experience
Work History
Warehouse Supervisor
Ace Hardware Distribution
03.2021 - Current
- Improved warehouse efficiency by implementing new processes.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Supervised shipping and order fill, distribution and workplace safety.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Have coaching conversations with team members to further their development
Order Filler/Picker
Ace Hardware Distribution
05.2020 - 03.2021
- Assisted in onboarding new employees, providing thorough training on order filling procedures and best practices.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
- Supported continuous improvement initiatives by actively participating in team meetings and offering valuable insights for process enhancements.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Collaborated with team members to complete timely orders and avoid delays.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Picked and packed order items.
- Met expected production performance goals of 120% minimum.
Warehouse Associate
S&G Carpet And More
10.2018 - 05.2020
- Improved warehouse efficiency by streamlining inventory management processes.
- Reduced order processing time through effective organization and prioritization of tasks.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in reducing product damage by properly handling and storing materials.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
- Assisted with reorganizing storage areas during peak seasons to accommodate changes in demand patterns or product offerings efficiently.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Operated box or straight trucks and cargo vans.
- Loaded, unloaded, and moved material to and from storage and production areas.
DTS Lead
Big Lots
06.2018 - 10.2018
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
- Unloaded items and goods from trucks into main storage area for transfer to shelves.
- Sorted and properly arranged items.
- Unloaded packages with care and placed in proper staging area.
- Assisted other team members in navigating large loads.
Team Leader
Target
06.2016 - 06.2018
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Evaluated staff performance and provided coaching to address inefficiencies.
Shift Lead
Taco Bell
09.2014 - 06.2016
- Improved team efficiency by implementing new scheduling and task management strategies.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Streamlined inventory management processes to reduce waste and increase profitability.
Education
High School Diploma -
Kinney High School
Sacramento, CA05.2014
Skills
- Customer Service
- Operations Management
- Order picking and processing
- Quality Control
- Coaching and Motivation
- Goal Setting
- Hiring and Training
- Team Building and Leadership
- Labor Management
- Delegating Work
- Performance Improvement
- Warehouse Safety
Timeline
Warehouse Supervisor
Ace Hardware Distribution
03.2021 - Current
Order Filler/Picker
Ace Hardware Distribution
05.2020 - 03.2021
Warehouse Associate
S&G Carpet And More
10.2018 - 05.2020
DTS Lead
Big Lots
06.2018 - 10.2018
Team Leader
Target
06.2016 - 06.2018
Shift Lead
Taco Bell
09.2014 - 06.2016
High School Diploma -
Kinney High School
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