Summary
Overview
Work History
Education
Skills
Timeline
Generic
Wasantha Madurapperuma

Wasantha Madurapperuma

Newport,United Kingdom

Summary

Proactive and results-driven supply chain professional with over 10 years of experience in demand forecasting, inventory control, and supplier coordination across fast-paced logistics and retail environments. Holds a Master’s degree in Logistics and Supply Chain Management from the University of Hertfordshire. Proven track record in optimizing stock levels, minimizing overstock and stockouts, and using data analysis to support commercial strategies. Adept at cross-functional collaboration with suppliers, sales teams, and warehouse operations. Seeking to contribute to a high-performing replenishment function as a Demand Planner by leveraging strong analytical, communication, and organizational skills.

Overview

7
7
years of professional experience

Work History

Warehouse General Operative

Smart Solution
01.2025 - Current
  • Receiving Goods: Unloading deliveries, checking for damages or discrepancies, and verifying items.
  • Sorting Inventory: Organizing items in the correct locations
  • Order picking: Locating and retrieving items based on customer orders.

General Assistant

Wild Recruitment
10.2023 - 12.2024
  • Managed and monitored inventory of bar supplies, ensuring stock levels were appropriate to meet customer demand while minimizing waste and overstocking.
  • Communicated with suppliers to ensure the timely delivery of drinks and materials, ensuring seamless operations.
  • Delivered high-quality customer service under pressure, maintaining efficiency during peak times and ensuring customer satisfaction.
  • Tracked consumption and usage patterns to adjust ordering processes, reducing shortages and optimizing supply management.
  • Coordinated the arrangement of tables for daily service and special events, optimizing space usage and ensuring smooth service flow.
  • Collaborated with the service team to ensure readiness for customer arrivals, ensuring operational efficiency.
  • Managed time effectively to ensure all table arrangements were completed within a short time frame without compromising quality.
  • Coordinated with vendors and suppliers to ensure timely delivery of catering items for events, ensuring stock levels were met and no shortages occurred.
  • Worked closely with event planners to forecast demand for food and beverages based on guest numbers, ensuring accurate preparation.
  • Managed logistics for large events ensuring smooth setup, inventory checks, and on-time delivery to clients, leading to a 100% satisfaction rate.

Marketing Manager

Thenara Lanka Pvt Ltd
01.2021 - 08.2023
  • Analyzed recurring complaints and worked with management to implement long-term solutions, such as improving stock management, revising delivery schedules, or refining service protocols to prevent similar issues in the future.
  • Fostered strong customer relationships by offering personalized promotions that encouraged repeat business, helping to build customer loyalty and increase retention rates.
  • Provided training and development opportunities for employees, based on performance evaluations, to improve their skills in areas such as inventory management, customer service, and operational efficiency.
  • Regularly performed stock audits to identify discrepancies and ensure accurate product counts, leading to more informed purchasing decisions.

Inventory Manager

D Samson & Sons Ltd
10.2018 - 11.2021
  • Regularly reviewed historical sales data and market trends to identify patterns, seasonality, and fluctuations in customer demand for specific products.
  • Used data-driven insights to predict future demand, adjusting procurement plans to ensure that the right quantities of products were ordered at the right time, avoiding both stockouts and excess inventory.
  • Communicated with suppliers to adjust order quantities based on the latest sales trends and forecasts, ensuring that deliveries were timed appropriately to meet customer demand without causing delays or inventory shortfalls.
  • Conducted thorough assessments of existing warehouse layouts, identifying areas for improvement in terms of space utilization, workflow efficiency, and safety compliance.
  • Created clearly marked storage areas, including designated zones for high-turnover items, to minimize search and handling time, improving overall operational efficiency.
  • Trained warehouse staff on the new layout and best practices for maintaining efficiency and safety, ensuring a smooth transition and consistent adherence to the updated standards.
  • Led the implementation of adjustable shelving, racking, and palletizing systems to accommodate varying product sizes and weights, allowing for better flexibility and scalability of storage.
  • Actively communicated with warehouse teams to ensure a shared understanding of the company’s overall vision, operational goals, and key performance indicators (KPIs), fostering a sense of purpose and teamwork.
  • Worked alongside HR and training departments to ensure warehouse staff received the appropriate training and resources to meet business expectations, particularly in areas such as safety standards, inventory control, and quality assurance.
  • Provided guidance and support in aligning daily tasks and responsibilities with business goals, ensuring that processes such as receiving, storage, picking, and shipping were optimized to meet customer demands.
  • Prepared detailed reports on inventory performance, providing actionable insights to senior management and other stakeholders, helping guide decisions on inventory purchasing, stock replenishment, and storage strategies.
  • Collaborated with cross-functional teams, including procurement, sales, and logistics, to ensure KPIs were integrated into broader supply chain strategies, helping to streamline operations and improve overall efficiency.
  • Delivered regular KPI reports to leadership, helping to inform strategic decisions related to supplier selection, inventory purchasing cycles, and warehouse capacity planning.
  • Built and nurtured long-term relationships with key suppliers by fostering open communication, understanding their capabilities, and addressing concerns, ensuring a reliable and sustainable supply chain.
  • Negotiated contracts and service level agreements (SLAs) that prioritized mutual benefits, including performance-based incentives, ensuring suppliers met agreed-upon delivery and quality standards.
  • Focused on building trust with suppliers through transparency, consistent communication, and timely payments, which helped to reduce lead times and improve the reliability of the supply chain.
  • Monitored supplier performance based on KPIs such as on-time delivery, quality, and cost-effectiveness, making data-driven decisions to renegotiate terms or switch suppliers when necessary.

Education

Master of Science - Logistics & Supply chain management

University of Hertfordshire
Hatfield, DNC
01.2024

Bachelor of Business Administration - Marketing Management

University of Kelaniya
01.2003

Skills

  • Collaborative sales and operations management
  • Analytical forecasting skills
  • Data analysis
  • Strategic scenario planning
  • Demand planning and replenishment
  • Collaborative teamwork
  • Analytical insights for marketing strategies
  • Customer engagement
  • Analytical problem-solving
  • Strategic public relations
  • Clear communication

Timeline

Warehouse General Operative

Smart Solution
01.2025 - Current

General Assistant

Wild Recruitment
10.2023 - 12.2024

Marketing Manager

Thenara Lanka Pvt Ltd
01.2021 - 08.2023

Inventory Manager

D Samson & Sons Ltd
10.2018 - 11.2021

Master of Science - Logistics & Supply chain management

University of Hertfordshire

Bachelor of Business Administration - Marketing Management

University of Kelaniya

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Wasantha Madurapperuma