Washimul Karim-Baker
Sacramento,CA
Summary
Successful Executive with over 9 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication, development and cross-cultural team management and growth. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives.
Overview
12
12
years of professional experience
Work History
Store Manager
Reformation
Bethesda , MD
04.2023 - 12.2023
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Created, maintained and updated filing systems for paper and electronic documents.
- Delivered performance reviews, recommending additional training or advancements.
- Reported to senior management on organizational performance and progress toward goals.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leveraged customer feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Exceeded company financial monthly goals each month by over 7%
Store Manager
Kendra Scott
Bethesda, MD
08.2022 - 04.2023
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Created impactful visual merchandising scenarios to increase sales in key sales categories.
- Developed sales strategy based on research of consumer buying trends and market conditions to increase sales 4% over yearly sales plan.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
Executive Team Leader Specialty Sales
Target
05.2020 - 08.2022
- Built relationships with team members to encourage willingness to address concerns and issues.
- Increased store sales by 13% over company forecast.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Reduced store turnover rate by 9% through team member development and coaching.
- Interviewed, recruited and trained new onboarding candidates.
- Spearheaded overhaul of company best practices to increase staff retention rates.
- Established and implemented departmental policies, goals and objectives.
- Trained and developed and mentored multiple leaders company wide.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
- Conducted employee appraisals, promotions and terminations based on performance reviews.
Executive Team Leader, Remodel
Target
Silver Spring, MD
01.2022 - 06.2022
- Effectively managed project resources, accomplishing all deliveries on time and under budget by 8%
- Met project deadlines without sacrificing build quality or workplace safety.
- Provided detailed product orders based on project drawings and technical specifications.
- Modified and directed project plans to meet organizational needs.
- Facilitated communication between internal personnel, contractors and vendors for project cohesion.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Developed and initiated projects, managed resource costs and monitored performance.
- Held construction progress and regular status meetings with project team.
Service Manager
Sephora USA Inc.
11.2018 - 05.2020
- Manage all brand relations , events and sales strategy in store.
- Manage beauty advisors training and education schedules.
- Provide feedback and coach beauty advisors towards positive behaviors.
- Plan and execute both in-store and corporate lead events.
- Recruit and interview talent for new and existing stores in the region.
- Increased store client loyalty through services and with highest store average in district store to 92%.
- Operationally oversaw store aesthetics and created a culture to support and maintain merchandising expectations.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Store Manager
MAC Cosmetics
06.2015 - 05.2018
- Managed a multi million dollar store and maintained a top 10 store status in the mid Atlantic market
- Consistently led store to deliver higher comping results above company expectations.
- Managed Hiring, talent development and overall human resources at store level.
- Increased sales volume by 3% over LY in 6 months
- Managed and Oversaw weekly and monthly touch bases for all employees to develop talent and place highly skilled people in leadership positions.
- Completed profit and loss performance reports
- Scheduled and led weekly store meetings for all employees to develop talent and deliver highly skilled people placed in leadership positions.
- Merchandised the store to company expectations while consistently delivering feedback to the company on opportunities.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Sales Associate
Nordstrom Towson Town Center
05.2012 - 05.2015
- Achieved pace setter status 2 years in a row.
- Developed positive customer relationships through friendly greetings and excellent service.
- Worked collaboratively in team environment.
- Demonstrated use and care of merchandise.
- Helped customers with questions, problems and complaints in person and via telephone.
- Maintained organized, presentable merchandise to drive continuous sales.
Education
Bachelor of Arts - Film
Towson University
Baltimore, MD2012
Associate of Arts - Broadcast Journalism
Montgomery College
Rockville, MD2010
Skills
- Training and development
- Visual merchandising
- Time management skills
- Customer service management
- Documentation and reporting
- Strategic business planning
- Vendor management
- Budgeting
- Expense reports
- Strategic planning
- Project Management
Additional Information
References upon request
Timeline
Store Manager
Reformation
04.2023 - 12.2023
Store Manager
Kendra Scott
08.2022 - 04.2023
Executive Team Leader, Remodel
Target
01.2022 - 06.2022
Executive Team Leader Specialty Sales
Target
05.2020 - 08.2022
Service Manager
Sephora USA Inc.
11.2018 - 05.2020
Store Manager
MAC Cosmetics
06.2015 - 05.2018
Sales Associate
Nordstrom Towson Town Center
05.2012 - 05.2015
Bachelor of Arts - Film
Towson University
Associate of Arts - Broadcast Journalism
Montgomery College
Similar Profiles
Bleona DervishiBleona Dervishi
Sales Associate at ReformationSales Associate at Reformation
Kailani KellyKailani Kelly
Retail Sales Associate at ReformationRetail Sales Associate at Reformation
Maya GeigerMaya Geiger
Sales Associate at ReformationSales Associate at Reformation