Washington Dias

• Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
• Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
• Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
• Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.

Owner operator.

• Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
• Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
• Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
• Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.

• Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.

• Increased client satisfaction by providing accurate and timely tax preparation services.
• Streamlined tax filing processes for clients, ensuring a smooth and efficient experience.
• Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
• Assisted in resolving complex tax issues, strengthening client relationships and building trust.

• Increased team productivity by implementing streamlined processes and effective communication strategies.
• Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
• Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Maximized performance by monitoring daily activities and mentoring team members.
• Improved safety procedures to create safe working conditions for workers.