Wassim Merzoug
North,MD
Summary
Results-oriented individual with experience in customer service and sports officiating. Known for quick thinking and patience, effectively resolving inquiries and facilitating positive interactions. Eager to leverage strong communication skills to enhance team dynamics.
Overview
10
10
years of professional experience
Work History
Soccer Referee
MSYSA
Germantown, MD
03.2019 - Current
- Enforced game rules and regulations to ensure fair play and sportsmanship.
- Mediated disputes between players and coaches to maintain a positive environment.
- Collaborated with fellow referees to assess game situations and make informed decisions.
- Provided clear communication of calls to players, coaches, and spectators for transparency.
Cashier
Fresh Mediterranean Cafe
Washington, DC
01.2023 - 01.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in training new cashiers on register operations and customer service best practices.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Resolved customer inquiries and complaints promptly, ensuring positive interactions.
Summer Camp Volunteer
Inspire Me Camp
Gaithersburg, MD
06.2022 - 08.2022
- Facilitated engaging activities fostering teamwork and personal growth among campers.
- Assisted in organizing daily schedules, ensuring smooth operations of camp programs.
- Mentored younger volunteers, enhancing their skills and boosting team morale.
Library Volunteer
Gaithersburg Library
Gaithersburg, MD
06.2016 - 08.2016
- Assisted patrons with locating resources and navigating library systems.
- Organized and maintained library materials to enhance accessibility.
- Facilitated community events, promoting literacy and engagement.
- Collaborated with staff to develop programming for diverse audiences.
Education
High School Diploma -
Wootton High School
RockvilleSkills
- Patience and tolerance
- Quick thinking
- Physical fitness
- Teamwork and collaboration
Timeline
Cashier
Fresh Mediterranean Cafe
01.2023 - 01.2024
Summer Camp Volunteer
Inspire Me Camp
06.2022 - 08.2022
Soccer Referee
MSYSA
03.2019 - Current
Library Volunteer
Gaithersburg Library
06.2016 - 08.2016
High School Diploma -
Wootton High School