Watson Bellows
Aurora,IL
Summary
Dependable worker successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Server/Busser
Devon Seafood + Steaks
Oakbrook Terrace , IL
2021.01 - Current
- The beginning of the shift includes restocking towels, Ice, Bus tubes for the bar and patio, Small B&b plates, and appetizer plates for the server station
- Wipe down Tables and Booths/chairs and set them up with sets of plates and silverware rollups
- Help Managers and Hosts set up and position tables for more significant reservations and was tasked with bringing tables and chairs across the restaurant
- Remove full bags of dirty towels and linens towards the back and place new empty bags for staff to throw away
- Swift Delivery of fresh biscuits to newly sat tables with one per person and splitting between multiple larger plates if necessary
- I was removing Old biscuit plates and informing the table if they would like a refill on the biscuits.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Busser
Chop'd
Plainfield , IL
2020.08 - 2021.03
- Sanitize dirty tables and chairs to be seated
- Arrange and preposition tables for larger parties and celebrations
- Sweep underneath tables and around the walkways between rows of tables
- Assist waitstaff with tasks that include bringing water, appetizer plates, kitchen utensils, picking up used plates from tables, ETC
- Clear out Tubes of dirty dishes placed in the bar and in the server stations and to be replaced them with empty clean ones
- Remove full trash bags and be replaced them with new ones and sanitize areas close to the trash bags and tubs for plates
- Maintain and sanitize the men's restrooms and replace any items like paper towels and soap packages for dispensers
- The men's restroom is all wiped down with sanitizer and swept and moped at the end of each shift.
Busser
Honey Berry Panckes and Cafe
Warrenville , IL
2019.08 - 2020.03
- Clean tables, Chairs, and floors, taking plates, utensils and drinkware to the kitchen to be washed, make sure diners' water glasses are full, and reset tables for the next service
- I assist waitstaff to bring food out to a table, restock utensils, napkins and other dining room needs
- Also help cooks, servers, dishwashers, and managers perform other small tasks as needed
- Communicate with hostess and other bussers to maintain all tables in restaurant to be clean and set for next customers.
Busser/Food Runner
Biaggi's Restorante Italiano
Naperville , IL
2019.03 - 2020.01
- Assist waitstaff and bartenders with bringing food from the kitchen to customers' tables
- Monitor the scheduling and quality of the dishes, such as the appropriate temperature, texture, and presentation, and orchestrates the stations behind the line
- Duties include taking plates to kitchen to be washed, refilling glasses, resetting tables for the next service, and handling other dining room needs
- Demonstrate speed, dexterity, attention to details, courtesy, and teamwork.
Busser and Barback, Open Range Grill
Sugar Grove , IL
2017.06 - 2019.03
- Responsible for backing up bartenders, in restocks, changing kegs, collecting empty glasses, and cleaning, ensure there is plenty of clean glassware, and re-stocking ice
- Responsible for providing a clean and pleasant dining experience by clearing, sanitizing, and resetting tables, and ensuring the dining room is well-stocked and tidy.
Education
Associate's degree - Film Production
College of DuPage
High school diploma - undefined
Waubonsie Valley High School
2015.09 - 2019.06
Skills
Restaurant Experienceundefined
Timeline
Server/Busser
Devon Seafood + Steaks
2021.01 - Current
Busser
Chop'd
2020.08 - 2021.03
Busser
Honey Berry Panckes and Cafe
2019.08 - 2020.03
Busser/Food Runner
Biaggi's Restorante Italiano
2019.03 - 2020.01
Busser and Barback, Open Range Grill
2017.06 - 2019.03
High school diploma - undefined
Waubonsie Valley High School
2015.09 - 2019.06
Associate's degree - Film Production
College of DuPage
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