Watson Theuri
Indianapolis,IN
Summary
Dynamic Operations Lead with over 10 years of experience in cultivating strong relationships with key stakeholders and colleagues to drive organizational success. Proven ability to supervise and motivate teams while ensuring alignment with short- and long-term objectives. Seeking the role of Operations Manager to leverage expertise in delivering measurable results and enhancing overall organizational performance. Committed to adding value through strategic initiatives and effective leadership.
Overview
7
7
years of professional experience
Work History
Warehouse Operations
Neovia Logistics Services
02.2025 - Current
- Lead 20 associates by delegating duties, streamlining operations, and setting attainable KPIs
- Implement a customized order delivery program and deliver $3M in additional revenue within 10 months
- Monitored inventory levels closely, preventing stockouts and overstock situations that could negatively impact business operations.
- Achieve a 45% decrease in merchandise loss by developing and executing new loss prevention protocols
- Handle the recruitment and retaining exercises of 400+ new hires yearly, with a focus on completing timely performance evaluations
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Senior Warehouse Associate
AJM Packaging
08.2023 - 09.2024
- Supervised and managed the processing, organizing, and retrieval of 500+ incoming stock daily
- Monitored and tracked inventory while goods were transported from the warehouse to customers
- Led 100+ warehouse staff toward achieving key objectives and exceeding set goals by hosting webinars and in-person team building events
- Increased customer satisfaction rate by 20% by handling customer complaints, resolving issues, and adjusting policies to meet changing needs
- Coordinated with sales and purchasing departments to forecast demand accurately, avoiding overstock or shortages.
Project Coordinator
Smart Data Analytic
02.2019 - 08.2023
- Coordinated project schedules and milestones to ensure timely completion of deliverables.
- Assisted in managing project documentation and communication among team members.
- Developed and maintained project tracking tools for effective resource allocation.
- Facilitated regular team meetings to address project updates and resolve issues.
- Collaborated with stakeholders to gather requirements and define project scopes clearly.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
Education
Project Management - Project Management
Smart Data College
Dallas, TX04-2015
Skills
- Inventory management
- staff coaching and leadership
- Enterprise resource planning
- Process improvement
- Project management
- Change management
- Prioritization
- Delegation
- Strategic thinking
- Communication
- Commercial awareness
- Organization
- Offshore operations
Timeline
Warehouse Operations
Neovia Logistics Services
02.2025 - Current
Senior Warehouse Associate
AJM Packaging
08.2023 - 09.2024
Project Coordinator
Smart Data Analytic
02.2019 - 08.2023
Project Management - Project Management
Smart Data College