Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Timeline
Generic

Waukevia Jefferson

Midlothian,VA

Summary

Dynamic Site Manager at Ricoh with a proven track record in site coordination and operations management. Expert in optimizing workflows and enhancing customer service, while effectively leading teams. Skilled in MS Office and analytical thinking, I successfully implemented innovative techniques that reduced project timelines and improved efficiency.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

19
19
years of professional experience

Work History

Site Manager

Ricoh
06.2007 - Current
  • Created weekly and monthly reports and presentations for management team.
  • Oversaw all daily office operations and equipment maintenance.
  • Complied with safe operating practices and assessed operational procedures against best practices.
  • Maintained records and logs of work performed and materials and equipment used.
  • Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
  • Resolved issues between employees and customers using company policies.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Assumed responsibility for personnel deployed to work site.
  • Interviewed, hired, and trained new workers.
  • Coordinated construction activities for timely project completion, managing schedules and resources effectively.
  • Implemented innovative construction techniques, optimizing workflows and reducing project timelines.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Scanning Operator

Ricoh
06.2007 - Current
  • Handled delicate materials such as historical documents or fragile items with care during the scanning process, preserving their integrity while still obtaining high-quality images for digitization purposes.
  • Maintained confidentiality of sensitive information by adhering to strict data security protocols.
  • Streamlined document processing for improved efficiency and faster turnaround times.
  • Assisted in training new scanning operators, ensuring adherence to company guidelines and high-quality work standards.
  • Managed large-scale projects involving bulk scanning, prioritizing tasks efficiently to ensure timely completion.
  • Optimized scanning procedures by continuously updating knowledge on industry best practices and technology advancements.
  • Developed a comprehensive understanding of client requirements for each project, tailoring the scanning process accordingly for maximum efficiency.
  • Troubleshot technical issues with scanning equipment, minimizing downtime and maintaining optimal workflow.
  • Performed preventive maintenance on scanning equipment to maintain optimal performance levels and minimize malfunctions or downtimes.
  • Improved document legibility using image enhancement tools, resulting in clearer scans and easier readability.
  • Documented finished work to keep supervisors informed of production activities.
  • Cut copies apart and wrote identifying information such as page numbers or titles on copies.
  • Double-checked completed work and staged in appropriate areas for supervisor approval, final binding and product distribution.
  • Operated auxiliary machines such as collators, pad and tablet making machines and perforating machines.
  • Set up equipment and adjusted settings for ink flow and number of copies to optimize production rates and achieve project timetables.
  • Reduced errors in scanned documents through meticulous attention to detail and thorough review processes.

Education

Associate of Science -

J Sargent Reynolds Community College

Certificate of Technical Studies -

Brightpoint Community College
01-2028

Certificate of Technical Studies - Supervision

Brightpoint Community College
01-2024

Skills

  • Flexible approach to change
  • Site coordination-site project management
  • Skilled in MS Office tools
  • Site operations management
  • Operations management
  • Multitasking and organization
  • Documentation and reporting
  • Analytical thinking
  • Coaching and mentoring
  • Inventory management
  • Customer service optimization
  • Team management

Interests

  • Animal Care
  • Watching Movies and TV Shows
  • I like working with my hands and fixing things
  • Knitting and Crocheting
  • Reading
  • Crafting and DIY Projects

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Site Manager

Ricoh
06.2007 - Current

Scanning Operator

Ricoh
06.2007 - Current

Associate of Science -

J Sargent Reynolds Community College

Certificate of Technical Studies -

Brightpoint Community College

Certificate of Technical Studies - Supervision

Brightpoint Community College
Waukevia Jefferson