Waundra Pearce
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also, able to seek and maintain full-time position that offers professional challenges utilizing interpersonal Skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
AR Billing Specialist
Maersk Inc
07.2022 - 03.2023
- Worked with Collections. facilities, and other customers, administered policies to provide on-time, targeted delivery or invoices, statements, reminders and various other correspondences related to the billing and settlement of charges.
- Maintained and monitored all billing information from customers in standard format according to established rates.
- Monitored incoming queues and responded to billing inquiries generated by internal/external customers.
- Researched, investigated , and recommended business process solutions that ensure delivery methods reached the intended targets.
Accountant Specialist
BACE LLC
08.2021 - 06.2022
- Ensured vendors bills were processed accurately and paid within the specified terms.
- Performed daily financial transactions which included computing, posting, verifying, and recording accounts receivable data.
- Established and maintained relationships with new and existing vendors.
- Compared purchase orders, prices, terms of payment and other charges.
- Helped with Ad-HOC projects when assigned.
Customer Service Representative
Service Pros Installation Group
05.2020 - 07.2021
- Provided support to prospective and existing customers with flooring installation questions
- Created WO for post install repairs/inspections.
- Worked with Delegations within multiple Workrooms depending on store number and city/state of customer.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Data Analyst
Iron Mountain
03.2019 - 04.2020
- Keyed underwriting and claims documents into the DCS program.
- Keyed insured name, policy number and expiration date of policies into DCS.
- Utilized strong attention to detail when validating the keyed information for errors prior to transmittal to SKP.
Remote Administrative Assistant/Accounting Clerk
Charlotte Renovation Solutions
01.2018 - 02.2019
- Utilized invoice software to create invoices for multiple accounts for the company such as Sherwin Williams, Sunbelt and Ferguson.
- Utilized Google and Dropbox to send and receive inquiry emails for accounts balances due for payment to and from the company.
- Utilized customer service skills to take calls for new assignments and projects for the company which included inbound and outbound calling.
- Completed clerical tasks including filing, faxing, scheduling, placing orders, and payron utilizing the company.
Education
High School Diploma -
Zebulon B Vance High School
06.1999
Skills
- Microsoft Excel
- Microsoft Office
- 10 Key Data Entry
- Invoicing
- Customer Retention
- Word processing
- Computer literacy
- Customer Service
Timeline
AR Billing Specialist
Maersk Inc
07.2022 - 03.2023
Accountant Specialist
BACE LLC
08.2021 - 06.2022
Customer Service Representative
Service Pros Installation Group
05.2020 - 07.2021
Data Analyst
Iron Mountain
03.2019 - 04.2020
Remote Administrative Assistant/Accounting Clerk
Charlotte Renovation Solutions
01.2018 - 02.2019
High School Diploma -
Zebulon B Vance High School
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