Attentive supervisor with 36 years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.
Hi, I’m
Waverly M. Bowens
Cleveland,OH
Summary
Overview
23
years of professional experience
Work History
City Of ClevelandCleveland, OH
Assistant Administrator
07.2022 - Current
Job overview
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Identified issues, analyzed information and provided solutions to problems.
- Self-motivated, with a strong sense of personal responsibility.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Organized and detail-oriented with a strong work ethic.
RosesCleveland, Ohio
Softlines Manager
03.2016 - Current
Job overview
Responsible for training, hiring, coaching, merchandising, payroll control, inventory control, banking, setting ads, scheduling and enforcing all company policies and procedures.
Circle KCuyahoga Falls, Ohio
Store Manager
11.2014 - 01.2016
Job overview
Shoppers WorldCleveland, OH
Store Manager in Training
06.2014 - 11.2014
Job overview
- Responsible for supervising 40 employees, payroll control, inventory control, merchandising ,banking, recruiting, counseling, terminations, enforcing all policies and procedures etc. Responsible for the merchandising of 9 clothing departments.
SilvermansCleveland, OH
Softlines Manager
11.2004 - 02.2014
Job overview
Responsible for recruiting, training, coaching, supervising, scheduling, terminations, merchandising ,setting ads, inventory control, payroll control, banking and enforcing all company policies and procedures.
A.J. WrightCleveland, OH
Operations Manager
03.2001 - 11.2004
Job overview
Responsible for recruiting, training, coaching and developing 80 employees, payroll control, inventory control, scheduling, bank deposits, setting ads, merchandising and enforcing all company policies and procedures.
Education
Buckeye Business CollegeAkron Ohio
from Business management
1981
University Overview
Cuyahoga Community CollegeCleveland Ohio
from Business Management
1982
University Overview
Skills
- Operations management
- Results-oriented
- Quick learner
- Strong leadership abilities
- Recruiting
- Training and development
References
References
References available upon request.Timeline
Assistant Administrator
City Of Cleveland
07.2022 - Current
Softlines Manager
Roses
03.2016 - Current
Store Manager
Circle K
11.2014 - 01.2016
Store Manager in Training
Shoppers World
06.2014 - 11.2014
Softlines Manager
Silvermans
11.2004 - 02.2014
Operations Manager
A.J. Wright
03.2001 - 11.2004
Buckeye Business College
from Business management
Cuyahoga Community College
from Business Management
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