Waylon Lao
Summary
Cloud Operations Engineer with extensive experience in AWS and DevOps. Proven ability to automate deployment processes, enhance system performance, and drive innovation through effective collaboration with cross-functional teams. Proficient in Python and software development best practices, with a strong focus on operational reliability and scalable solutions.
Overview
9
9
years of professional experience
Work History
Cloud Operations Engineer II
PowerSchool
Suwanee, United States
04.2023 - Current
- Designed and implemented automation strategies for deployment, monitoring, and incident response to streamline cloud operations.
- Collaborated with engineering and security teams to enforce cloud security policies, manage risks, and ensure high availability.
- Analyzed system performance metrics and initiated improvements to enhance operational reliability and reduce downtime.
- Conducted advanced performance testing and benchmarking to identify and resolve system bottlenecks, ensuring optimal cloud performance.
Cloud Operations Engineer I
PowerSchool
Suwanee, United States
08.2021 - 04.2023
- Assisted in managing cloud infrastructure, ensuring the stability and availability of services.
- Supported the automation of deployment pipelines and monitoring tools to improve operational efficiency.
- Worked with cross-functional teams to address incidents, troubleshoot issues, and optimize system performance.
- Contributed to maintaining cloud security best practices and ensuring compliance with relevant standards.
Software Engineer
PowerSchool
Suwanee, United States
07.2019 - 08.2021
- Engineered key application features using Java and Python, enhancing the functionality of mission-critical education platforms.
- Collaborated in code reviews, testing, and deployment processes to ensure secure and maintainable software releases.
Junior Data Analyst
HKP3
11.2016 - 07.2019
- Effectively utilized HTML/CSS to create templates for email marketing.
- Built and managed WordPress sites used for email marketing.
- Managed a small database and created dashboards to present data in a meaningful way.
Education
Information Technology
Georgia Gwinnett College
Lawrenceville, GASkills
- DevOps
- Amazon Web Services (AWS)
- Software development lifecycle
- Monitoring and alerting
- Software development
- Python
Languages
Mandarin, Native or Bilingual
Volunteer
• Volunteer weekly at Boy With A Ball (BWAB) Love Your City program
• Lead volunteer questions and icebreakers during group time
• Led a small group of at-risk-boys in activities with positive development
• Mentor three young people into identifying and advancing towards their desired career pathways through the Pipeline program
• Helped cut costs/expenditures and create a dashboard to help track goals and and progress in the communities
Timeline
Cloud Operations Engineer II
PowerSchool
04.2023 - Current
Cloud Operations Engineer I
PowerSchool
08.2021 - 04.2023
Software Engineer
PowerSchool
07.2019 - 08.2021
Junior Data Analyst
HKP3
11.2016 - 07.2019
Information Technology
Georgia Gwinnett College