Waylon Thomson
Starlight,PA
Summary
Dynamic and adaptable professional with a proven track record at McDonald’s, excelling in customer service and teamwork. Recognized for enhancing client satisfaction through effective communication and attention to detail. Skilled in problem-solving and proficient in technology, committed to delivering high-quality results in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
McDonald’s
Mcmontebello Llc.
06.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
Laundry and Dry Cleaning Assistant
Capra Enterprises
06.2021 - 11.2021
- Maintained a safe and efficient work environment by adhering to company guidelines and cleaning protocols.
- Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
- Contributed to team efficiency by effectively communicating with coworkers and supervisors, ensuring seamless workflow between departments.
- Played a vital role in upholding company reputation by resolving client complaints professionally, rectifying any errors or dissatisfaction promptly.
- Enhanced customer satisfaction by consistently delivering clean and well-folded laundry items on time.
- Improved overall service quality by regularly performing routine maintenance checks on equipment, reporting any issues promptly for timely repairs.
- Supported business growth through diligent adherence to scheduling deadlines, minimizing delays in service delivery times.
- Safeguarded client satisfaction with meticulous attention to detail during the ironing and pressing phase, resulting in wrinkle-free garments that met high-quality standards.
Landscape Worker
Freelance
05.2020 - 10.2020
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Handled hedge, bush, and shrub trimming.
- Performed planting, watering, mulching, and edging of lawns.
- Applied mulch and other soil amendments to improve plant growth conditions while also controlling weeds and retaining moisture levels.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
- Ensured safety on job sites by following proper procedures for operating power tools and heavy equipment.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
- Prepared planting beds for new installations with proper soil preparation techniques including tilling, amending soil composition if needed, grading surfaces level before planting began.
- Supported team members in completing tasks efficiently by sharing expertise on plant care, landscape design principles, and best practices for maintaining healthy landscapes.
- Performed routine maintenance on equipment such as changing oil filters, sharpening blades, or replacing worn parts to ensure optimal performance during projects.
- Increased property value by creating inviting outdoor living spaces using a variety of hardscape materials.
- Landscaped yards by planting flowers, grass, trees, and bushes.
- Mowed lawns using self-propelled and riding mowers.
- Collected and removed debris at job sites.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained grounds by trimming, weeding, and general clean-up.
Education
Hancock Central School
67 Education Ln, Hancock Ny06.2023
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
Certification
OSHA 10
Timeline
McDonald’s
Mcmontebello Llc.
06.2022 - Current
Laundry and Dry Cleaning Assistant
Capra Enterprises
06.2021 - 11.2021
Landscape Worker
Freelance
05.2020 - 10.2020
Hancock Central School
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