Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Wayne Ackley

Technology
Clermont,FL

Summary

Strategic leader with demonstrated success in developing and executing IT initiatives—based on extensive experience, industry best practices, and proven frameworks—that help companies achieve goals. Expertise in revamping operations and vendors to drive significant cost savings and efficiencies. Known as a creative and effective analytical problem solver—quickly grasping problems and developing user-friendly solutions that resolve core issues and foster long-term success. Accomplished in designing, implementing, and refining strategies, procedures, business cases, feasibility studies, financial forecasts, and policies. A trusted adviser, self-motivated, and forward thinker, with effective communication skills, excellent interpersonal skills, strong technical knowledge, difficult problem-solving, leadership skills, and business acumen. Builds, leads, and mentors high performing teams—empowering them to realize their full potential through new experiences, knowledge, and training. Constantly strives to raise the bar with performance and cost-effective outcomes. Approaches everything with honesty and integrity. Thrives in collaborative, fast-paced environments.

Overview

15
15
years of professional experience
10
10
Certifications

Work History

EXPERIENCE Senior Systems Engineer

Optimal Solutions and Technologies, Inc
Orlando, FL
01.2020 - Current
  • Integral member of an Integrated Project Team (IPT); provide acquisition life cycle support for simulators, simulations, and training systems on assigned projects
  • Provide engineering support for requirements analysis, development, design and test
  • Support development of acquisition documentation; supporting cost estimation; Military
  • Characteristics Document (MCD) - Baseline Specs, SOWs, Specs, CDRLs, RFPs
  • Review technical documentation; participate in design reviews, meetings, and discussions concerning development and upgrades, and conduct in-plant and on-site testing
  • Provide Risk Management assessments
  • Manage technical configurations and aspects of Army365, SharePoint, and MS Teams
  • Accomplishments
  • Achieved recognition for outstanding work on the RVCT project – two-time winner of Team of the Quarter at PEO-STRI.

Head of IT Operations/Senior Engineer

AITC, Inc
Winter Springs, FL
01.2018 - 01.2020
  • Manages technical operations initiatives, data privacy, intranet and security projects
  • Provide direction and assist with migration from a local hybrid domain to Azure Active Directory & manage Cloud based Exchange with O365 and MFA technologies.(MDM for O365 and Intune.)
  • Perform duties as CISSP – IT Security and Facility Security Officer for AITC Inc
  • Accomplishments
  • Authored and managed policies following NIST Security Frameworks - NIST 800-171 (DFARS) And
  • NIST 800-53 (FISMA), ITIL v3.0
  • Developed and created infrastructure policies & procedures allowing AITC to achieve CMMI v3.0 compliance certification and ISO 9001:2015 certification.

Head of Global IT Operations

BOHEMIA INTERACTIVE SIMULATIONS
Orlando, FL
01.2014 - 01.2017
  • Directed all global IT functions (Prague, Australia, US) for this $45M military and civilian simulation technology and training solutions company
  • Govern the IT team and cross-organizational initiatives including 150 developers and engineers
  • Migrated Linux domain to Microsoft Active Directory
  • Launched/built out data operations in Orlando, Pittsburgh, Newcastle, Australia, and Prague; managed data migration, security for AWS, and cloud infrastructure
  • Hired team; managed performance; developed and mentored talent.

Director of IT & Security Infrastructure

N2N GLOBAL
Longwood, FL
01.2012 - 01.2014
  • Directed and operated global IT operations to develop business strategies for this $5M software company, including networks, business systems, software development, security, business continuity, servers, platforms, virtualization, databases, VoIP, and support
  • Managed software dev/engineer team; led the transition from RPG to Java—maintaining high morale and retention
  • Conceptualized, designed, and provided strategic direction to move internal architecture and services to the cloud—creating a new revenue channel for the company—improving network performance and increasing revenue by 16% ( $800K)
  • Accomplishments
  • Saved $2M by migrating the internal infrastructure to the cloud in lieu of redesigning a data center
  • Guided the company to win an IBM Beacon Award by leveraging technology support as a profit center.

Director of IT Operations & Sr Manager of IT Support

BONNIER CORPORATION
Winter Park, FL
01.2007 - 01.2012
  • Managed the technical team and organized IT operations for the U.S
  • (Florida, New York, Colorado, California) for this $350M magazine company
  • Responsible for all aspects of IT services delivery, including budget creation and management, operational planning, technical support, vendor/contractor supplier management, customer service orientation, project management, risk management, disaster recovery, and global LAN/WAN availability
  • Led transformation of IT help desk—developed IT ticketing, root cause analysis for IT systems, services scheduling, KPI’s, support tools, statistics, and reporting; established and consistently met SLAs
  • Transitioned from on-premise servers to an off-site data center for secure backups
  • Established corporate security standards, protocols and maintenance procedures based on NIST, ITIL, and IT best practices
  • Accomplishments
  • Achieved $2.5M savings by optimizing telecommunication configuration
  • Improved recovery and network performance by 88% in adding new storage area network (EMC SAN)
  • Decreased facility and cooling costs by virtualizing data center systems—with a 135% ROI over 3 years
  • Increased productivity by 30% and on-time delivery by reestablishing and upgrading PC operating systems and Macs for the publishing and creative teams.

Education

B.S - Computer Science & Information Systems

Excelsior College

B.S - Electrical Engineering

Cook’s Institute of Electrical Engineering

Skills

Generalundefined

Certification

ITIL V3 Certified

Affiliations

 Habitat for Humanity - a nonprofit working with low-income families to build affordable homes.
 Guardians of Justice - 501c3 charity - a non profit organization to help raise awareness for charity organizations, fundraisers
local hospitals. To give back to the community by having costumers help out. Their goal is to Empower, Inspire, Motivate, and
Support our greatest treasure, the children.
 Orlando Coalition for the Homeless – charity with a goal to end homelessness in Central Florida
 National Defense Industrial Association
 The American Legion

Timeline

EXPERIENCE Senior Systems Engineer

Optimal Solutions and Technologies, Inc
01.2020 - Current

Head of IT Operations/Senior Engineer

AITC, Inc
01.2018 - 01.2020

Head of Global IT Operations

BOHEMIA INTERACTIVE SIMULATIONS
01.2014 - 01.2017

Director of IT & Security Infrastructure

N2N GLOBAL
01.2012 - 01.2014

Director of IT Operations & Sr Manager of IT Support

BONNIER CORPORATION
01.2007 - 01.2012

B.S - Computer Science & Information Systems

Excelsior College

B.S - Electrical Engineering

Cook’s Institute of Electrical Engineering
Wayne AckleyTechnology