Provided direction and leadership for [Number] sales representatives and independent contractors.
Surpassed expectations by achieving unprecedented growth in first year of operation by effectively building high performing teams and using analytics to measure achievable results.
Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
Assembled team of vice president-level leaders to grow business and develop group.
Set sound employee health policies in place and worked with HR department to maintain healthy work environment for employees.
Formed senior leadership team through rigorous interviews and extensive candidate research.
Chief Lending Officer
Global Credit Union
01.2012 - 12.2017
Developed and maintained relationships with customers, lenders and other third parties.
Evaluated loan requests and documents to verify accuracy and completeness.
Processed loan applications and monitored progress from start to finish.
Assisted customers with completing loan applications and other paperwork.
Monitored pipelines to track and log status of loans.
Explained very technical financial information to applicants in easy to understand language.
Chief Risk Officer
Global Credit Union
01.2010 - 12.2012
Established and oversaw application of operational risk policies, technology and tools and governance processes to create lasting solutions for minimizing losses.
Took initiative in gathering information and solving problems independently within highly structured corporate environment.
Applied subject matter expertise and industry knowledge to provide independent oversight to operational risk management activities.
Influenced appropriate risk management prioritization on front lines to promote strategic objectives while meeting operational risk program expectations.
Served as subject matter expert for development and implementation of corrective action plans where substantial unnecessary loss resulted regularly from current policy.
Fostered productive business partnerships with team members and outside representatives to benefit personal understanding of risk factors and strengthen influence through positive reputation.
Vice President, Finance
Global Credit Union
05.2002 - 12.2009
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Clarified roles, responsibilities and expectations of staff.
Collaborated with senior management to develop strategic initiatives and long term goals.
Identified opportunities to improve business process flows and productivity.
Identified and resolved issues between employees, promoting better collaboration and mutual respect.
Consumer Lending Operations Administrations Support Specialist III at Global Credit UnionConsumer Lending Operations Administrations Support Specialist III at Global Credit Union