Wayne Battle
Atlanta,GA
Summary
Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Contractor
Multiple Organizations
10.2021 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Associate Account Manager
ADP
10.2016 - 10.2021
- Improved customer satisfaction by efficiently addressing and resolving issues.
- Enhanced client relationships by providing personalized service and attention to detail.
- Maintained accurate records of customer interactions, transactions, and comments for future reference and quality improvement.
- Assisted in developing new processes to streamline workflows and increase overall efficiency within team.
- Anticipated clients' needs by staying in touch on regular basis.
- Developed strong relationships with clients through regular communication and excellent customer service.
Education
Some College (No Degree) - Business Administration
Johnson C Smith University
Charlotte, NCHigh School Diploma -
Brewster Technical Center
Tampa, FLSkills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Safety Compliance
Certification
Accident and Sickness Insurance License
Life Insurance License
Timeline
Contractor
Multiple Organizations
10.2021 - Current
Associate Account Manager
ADP
10.2016 - 10.2021
Some College (No Degree) - Business Administration
Johnson C Smith University
High School Diploma -
Brewster Technical Center
Accident and Sickness Insurance License
Life Insurance License
Similar Profiles
Nick FerranteNick Ferrante
Musical Performer at Multiple OrganizationsMusical Performer at Multiple Organizations
Cheri Dobbin-DietrichCheri Dobbin-Dietrich
Various Volunteer Positions at Multiple OrganizationsVarious Volunteer Positions at Multiple Organizations
Landon CoryLandon Cory
Freelance Photographer at Multiple OrganizationsFreelance Photographer at Multiple Organizations