Compassionate PCA with skilled experience, in vital sign monitoring and patient care. Proven ability to enhance patient comfort and safety through attentive support and effective communication. Recognized for managing challenging behaviors in dementia patients, fostering independence and wellbeing in a collaborative environment. I am looking to join a growing company that is willing to Collab with me and advocating good caretaking. join a team that is respectful and growing environment. Thank you
Overview
2
2
years of professional experience
1
1
Certification
Work History
PCA
Visiting Angels Living Assistance Services
01.2023 - 01.2024
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Answered patient assistance calls, assessed needs, and offered qualified support.
Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Monitored vital signs and reported changes in patient condition to medical professionals promptly.
Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Administered medications as prescribed, preventing adverse reactions or complications.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Performed wound care and dressing changes, facilitating timely healing and recovery.
Maintained clean and safe environment to promote patient safety and comfort.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Facilitated personal hygiene management, feeding and ambulation.
PCA
Homewell Senior Living
03.2023 - 08.2023
Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Monitored vital signs and reported changes in patient condition to medical professionals promptly.
Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Customer Service Representative
Bruger King
02.2022 - 11.2022
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
HHA/CAREGIVER ATTENDANT at Visiting Angels Living Assistance Services, BostonHHA/CAREGIVER ATTENDANT at Visiting Angels Living Assistance Services, Boston