Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wayne Carlisle

Wylie

Summary

Dynamic leader with a proven track record at Life Time, empowering team performance through strategic coaching and fostering a results-driven environment. Skilled in talent acquisition and enhancing member experiences, I successfully elevated service standards while mentoring staff, leading to multiple promotions. Committed to driving engagement and satisfaction in high-paced settings.

Overview

18
18
years of professional experience

Work History

Concierge Team Manager

Life Time
11.2017 - Current
  • Led and developed a high-performing concierge team to enhance member connectivity, retention, and employee satisfaction
  • Hire, train and develop employees, fostering professional growth and consistent performance improvement
  • Strategically managed staffing and scheduling to stay within salary budget while optimizing team productivity and front-desk service coverage
  • Elevated the member experience by fostering a culture of personalized service, prompt support, and a consistently welcoming, health-focused atmosphere

Membership Manager

24 Hour Fitness
01.2007 - 10.2017
  • Exceeded monthly performance goals by fostering a results-driven team environment
  • Mentored and developed staff, resulting in six promotions to assistant manager roles

Education

Sociology

Evergreen State College
Olympia
05-2000

Skills

  • Empowering team performance through strategic coaching and motivational leadership
  • Driving talent acquisition by identifying, recruiting, and onboarding high-performing team members
  • Facilitating clear, collaborative communication with both team members and clients

Timeline

Concierge Team Manager

Life Time
11.2017 - Current

Membership Manager

24 Hour Fitness
01.2007 - 10.2017

Sociology

Evergreen State College

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