Wayne Casas

Personal technology experience: 2015- 2023

• Re-engineered existing computer systems to promote ease-of-use and improve system security.
• Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
• Deployed permanent and non-permanent changes to system parameters and hardware configurations.
• Passionate about learning and committed to continual improvement.
• Skills to construct, reconstruct computer parts and build it into a running Computer.
• Used varieties of software; Sony vegas, Fl studios, Adobe Premiere Pro, Davinci Resolve, to help me support and complete my projects
• Able to verify computer components
• Solving issued viruses that can infect technology and eliminating the problem.
• Developed modification program to determine compatibility with various software.
• Researched and recommended new technologies and strategies for improving system performance.
• Designed and evaluated WAN and LAN connectivity technologies.
• Installed and configured network printers and other peripheral devices.
• Implemented, developed and tested installation and update of file servers, print servers and application servers.
• Diagnosed and resolved hardware and software issues.
• Evaluated software products to determine compatibility with existing systems.
• Planned and implemented upgrades to system hardware and software.
• Diagnosed and executed resolution for network and server issues.
• Identified and resolved network congestion issues and bottlenecks.
• Monitored networks and network devices to resolve technical problems quickly.
• Configured and tested Windows Server operating systems with roles features.
• Orchestrated integration and communication of software upgrades.

• Demonstrated leadership skills in managing projects from concept to completion.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Strengthened communication skills through regular interactions with others.
• Proven ability to learn quickly and adapt to new situations.
• Proven ability to develop and implement creative solutions to complex problems.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Identified issues, analyzed information and provided solutions to problems.
• Applied effective time management techniques to meet tight deadlines.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Cultivated interpersonal skills by building positive relationships with others.
• Experience Cooperation with intel vendors on tools.
• Maintained equipment and company vehicles by performing regularly scheduled maintenance and repairs.
• Cleaned and prepared worksites to eliminate possible hazards.
• Supervised and provided training for apprentices to improve skills and knowledge.
• Monitored OSHA compliance standards at job site.
• Managed on-site property inspections and worked to resolve issues.
• Worked closely with general contractor on completion of punchlist tasks.
• Coordinated final walk-throughs of job site before signing off on completion.
• Maintained instruments and tools to help team complete maintenance tasks quickly and with accurate outcomes.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Utilized forklift or pallet truck to load, unload, transport and store goods.

• Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
• Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
• Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
• Resolve customer disputes courteously to enhance customer satisfaction.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Used in-store system to locate inventory and place special orders for customers.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Performed general housekeeping and cleaning tasks.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Consistently lifted materials weighing as much as 50 pounds.
• Checked packages and merchandise for damage and notified vendors.
• Collaborated with various departments to manage timely delivery of orders and avoid delays.
• Completed cycle counts and monthly inventory.
• Managed warehouse operations and verified proper shipment procedures.
• Unpacked and repacked items in different quantities and configurations for shipment.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Helped train new employees in safe practices and warehouse procedures.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Successfully navigated large shipments of materials through tight spaces and busy facilities.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Maintained clean, orderly work environment free of hazards.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Gained extensive knowledge in data entry, analysis and reporting.
• Paid attention to detail while completing assignments.
• Assisted customers with prompt and polite support in-person and via telephone.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Worked with loss prevention in monitoring shopper behavior.
• Actively engaged customers to provide general assistance and information on store merchandise.
• Maintained tidy and organized store environment to comply with cleanliness standards.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Used in-store system to locate inventory and place special orders for customers.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Monitored customers for signs of security concerns and escalated issues to management.
• Prioritized helping customers over completing other routine tasks in store.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Conducted product demonstrations to highlight features and redirect objections to positive aspects.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Passionate about learning and committed to continual improvement.
• Cultivated interpersonal skills by building positive relationships with others.
• Excellent communication skills, both verbal and written.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Identified issues, analyzed information and provided solutions to problems.
• Gained strong leadership skills by managing projects from start to finish.
• Organized and detail-oriented with a strong work ethic.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Strengthened communication skills through regular interactions with others.
• Applied effective time management techniques to meet tight deadlines.
• Demonstrated strong organizational and time management skills while managing multiple projects.

• Delivered services to customer locations within specific timeframes.
• Proven ability to learn quickly and adapt to new situations.c
• Used critical thinking to break down problems, evaluate solutions and make decisions.ar
• Learned and adapted quickly to new technology and software applications.t pusher
• Collected carts left in parking areas and returned to retail stores.
• Gathered stray carts throughout store and contributed to maintaining store tidiness.
• Offered carts to patrons.
• Gathered carts manually and with remote controlled cart pusher.
• Cleaned carts and repaired broken or damaged parts.
• Directed customers to appropriate areas in store to assist with locating products.
• Removed litter from parking lot, planters and cart storage areas.
• Gathered shopping carts and maintained organized cart storage at store entrance.
• Prepared pallets of boxes for easy transportation between customer and storage locations.
• Sought opportunities to welcome, engage and serve customers.
• Emptied recycle machine containers into proper bins to separate glass, aluminum and plastic.
• Provided support to customers in shifting purchases from carts to cars to maintain customer satisfaction.
• Assisted customers in loading groceries into cars.
• Monitored restrooms and aisles to remain free of hazards and promote customer safety.
• Assisted stock workers and customer service agents throughout shifts.
• Removed broken and unserviceable carts from inventory for repair.
• Assisted co-workers in restocking and conducting inventory of store.
• Gathered and consolidated carts, freeing up additional cart return spaces.
• Collected empty carts from grocery patrons and returned to store to keep parking lot clear of obstacles.
• Patrolled car park for unattended and loose shopping carts, preventing damage to patron vehicles.
• Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
• Cleared parking lot of litter and foreign debris.
• Responded to spills in store and in parking lot cordoning areas off and cleaning up spills using appropriate equipment.
• Shut down facility daily by turning off lights, storing equipment and locking doors.
• Periodically disinfected carts preventing spread of disease.
• Maintained records of daily operations using Me@Walmart app .

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Gained extensive knowledge in data entry, analysis and reporting.
• Paid attention to detail while completing assignments.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Assisted customers with prompt and polite support in-person and via telephone.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Greeted customers, helped locate merchandise, and suggested suitable options.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Worked with loss prevention in monitoring shopper behavior.
• Maintained tidy and organized store environment to comply with cleanliness standards.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Wrapped, boxed and weighed bakery department products.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Monitored customers for signs of security concerns and escalated issues to management.
• Prioritized helping customers over completing other routine tasks in store.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Proved successful working within tight deadlines and a fast-paced environment.
• Gained extensive knowledge in data entry, analysis and reporting.
• Paid attention to detail while completing assignments.
• Excellent communication skills, both verbal and written.
• Proven ability to develop and implement creative solutions to complex problems.
• Identified issues, analyzed information and provided solutions to problems.
• Learned and adapted quickly to new technology and software applications.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Provided professional services and support in a dynamic work environment.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proven ability to learn quickly and adapt to new situations.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Demonstrated leadership skills in managing projects from concept to completion.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Resolved problems, improved operations and provided exceptional service.