Wayne Cole
Albany,NY
Summary
Customer-focused Certified Technician with natural gifts in diagnosing and fixing problems without the supervision of management. Personable, honest and passionate about staying up-to-date on all technologies, products and services. Excellent technical and mechanical abilities.
Overview
10
10
years of professional experience
Work History
Certified Technician
Valvoline
Troy, New York
10.2025 - Current
- Performed routine vehicle maintenance and inspections for customer satisfaction.
- Utilized diagnostic tools to identify vehicle issues and recommend solutions.
- Assisted customers with service options and explained maintenance procedures clearly.
Maintenance Technician
Westin Management LLC
Troy, New York
02.2016 - 06.2022
- Responded to maintenance requests promptly to minimize downtime for tenants.
- Collaborated with contractors for larger repair projects and renovations as needed.
- Maintained inventory of supplies and tools for efficient operation of maintenance tasks.
- Documented maintenance activities in the management system for record-keeping purposes.
- Operated hand and power tools to complete repairs.
Volunteer
Meals on Wheels
Albany, NY
02.2018 - 06.2019
- Coordinated volunteer schedules to ensure coverage and efficiency.
- Assisted in menu planning and food preparation activities.
- Delivered meals to clients with compassion and care.
Education
Albany High School
Albany , NYSome College (No Degree) - Liberal Arts
Hudson Valley Community College
Troy, NYSkills
- Vehicle inspection
- Diagnostic testing
- Maintenance scheduling
- Repair procedures
- Customer service
- Problem solving
- Attention to detail
- Effective communication
Timeline
Certified Technician
Valvoline
10.2025 - Current
Volunteer
Meals on Wheels
02.2018 - 06.2019
Maintenance Technician
Westin Management LLC
02.2016 - 06.2022
Albany High School
Some College (No Degree) - Liberal Arts
Hudson Valley Community College