Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results .Have over 5 years of customer service experience and 5 years of Inventory experience.
Overview
5
5
Inventory Management
9
9
Customer Service Relations
Work History
Inventory Manager
Mid-Florida Heating And Air, HVAC
Gainesville, FL
06.2021 - Current
Warranty processing for multiple Hvac distributors
Communicates effectively and thoroughly to explain company process.
Create Accurate purchase orders.
Receiving Payments and sending invoicing for customer.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Strengthened inventory processes to balance supply needs with budget and space limitations.
Negotiated pricing and delivery terms with suppliers to maintain cost savings and stock levels.
Manage two warehouses and about 30 trucks that are mobile and constantly changing in stock quantity.
Strengthened inventory processes to balance supply needs with budget and space limitations
Created and updated regular inventory reports and records
Customer Service/Meat Clerk/Grocery Clerk
Publix Supermarket, Supermarket
Gainesville, FL
07.2019 - 05.2021
Deliver quality customer service
Quick customer problem solving and showing compassion
Accomplish task within reasonable amount of time
Lead customers to products if requested.
Store layout knowledge
Emergency awareness and readiness to act
Responded to customer needs through competent customer service and prompt problem-solving.
Contact : -Mr. Cook : (352) 335-3785
Order entry clerk
University of press
Gainesville, Fl
06.2017 - 01.2018
Temp shipping and delivering.
Completed Accurate Orders and shipping label creation.
Count inventory inside of warehouse.
Deliver parcel's , FedEx packages , and other delivery's to headquarters
Crew Trainer
McDonald's
Alachua, Florida
06.2014 - 03.2017
Kept food preparation area, equipment, and utensils clean and sanitary.
Packaged menu items into bags or trays and placed drink orders into carriers.
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Cleaned and maintained all areas of restaurant to promote clean image.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Taught new team members correct procedures for all areas of operations.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.