Inventory Management
Wayne Compton
Customer Service Specialist / Inventory Control
Alachua,America
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results .Have over 5 years of customer service experience and 5 years of Inventory experience.
Overview
5
5
9
9
Customer Service Relations
Work History
Inventory Manager
Mid-Florida Heating And Air, HVAC
Gainesville, FL
06.2021 - Current
- Warranty processing for multiple Hvac distributors
- Communicates effectively and thoroughly to explain company process.
- Create Accurate purchase orders.
- Receiving Payments and sending invoicing for customer.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Strengthened inventory processes to balance supply needs with budget and space limitations.
- Negotiated pricing and delivery terms with suppliers to maintain cost savings and stock levels.
- Manage two warehouses and about 30 trucks that are mobile and constantly changing in stock quantity.
- Strengthened inventory processes to balance supply needs with budget and space limitations
- Created and updated regular inventory reports and records
Customer Service/Meat Clerk/Grocery Clerk
Publix Supermarket, Supermarket
Gainesville, FL
07.2019 - 05.2021
- Deliver quality customer service
- Quick customer problem solving and showing compassion
- Accomplish task within reasonable amount of time
- Lead customers to products if requested.
- Store layout knowledge
- Emergency awareness and readiness to act
- Responded to customer needs through competent customer service and prompt problem-solving.
- Contact : -Mr. Cook : (352) 335-3785
Order entry clerk
University of press
Gainesville, Fl
06.2017 - 01.2018
- Temp shipping and delivering.
- Completed Accurate Orders and shipping label creation.
- Count inventory inside of warehouse.
- Deliver parcel's , FedEx packages , and other delivery's to headquarters
Crew Trainer
McDonald's
Alachua, Florida
06.2014 - 03.2017
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Taught new team members correct procedures for all areas of operations.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
Highschool diploma -
Santa Fe Highschool
Alachua 08.2013 - 06.2017
Skills
Customer Relationship Management
Professional telephone demeanor
Creative problem solving
Complaint resolution
Attention to detail
Timeline
Inventory Manager
Mid-Florida Heating And Air, HVAC
06.2021 - Current
Customer Service/Meat Clerk/Grocery Clerk
Publix Supermarket, Supermarket
07.2019 - 05.2021
Order entry clerk
University of press
06.2017 - 01.2018
Crew Trainer
McDonald's
06.2014 - 03.2017
Highschool diploma -
Santa Fe Highschool
08.2013 - 06.2017