Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wayne Connelly

Manti,UT

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

18
18
years of professional experience

Work History

Automotive Parts Specialisr/Automotive Service Manager

Freedom Ford
11.2014 - 09.2023
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Coordinated with other departments to maintain streamlined and productive workflow.
  • Coordinated warranty claims processing, advocating on behalf of customers to ensure prompt resolution of covered repairs or replacements.
  • Implemented inventory management systems to reduce costs and increase efficiency in the service department.
  • Developed strong relationships with vendors and suppliers, resulting in improved product support and better pricing for customers.
  • Monitored inventory levels of parts and supplies, minimizing stockouts while also reducing overhead costs associated with excess inventory.
  • Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.

Automotive Technician

Reids Diesel
10.2005 - 11.2014
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.
  • Coordinated with parts department to determine availability of necessary components.

Education

Ford Certified Master Technician - Automotive Technology

Ford Technical Training
Salt Lake City, UT

Certified Auto Technician - Automotive Technology

Arizona Automotive Institute
Glendale, AZ

High School Diploma -

Mt Carmel
San Diego, CA

Skills

  • Service writing
  • Customer Satisfaction
  • Automotive diagnostics
  • Parts Ordering
  • Vendor negotiation
  • Teamwork and Collaboration
  • Decision-Making
  • Managing Operations and Efficiency
  • Scheduling and Coordinating
  • Task Delegation
  • Documentation And Reporting

Timeline

Automotive Parts Specialisr/Automotive Service Manager

Freedom Ford
11.2014 - 09.2023

Automotive Technician

Reids Diesel
10.2005 - 11.2014

Ford Certified Master Technician - Automotive Technology

Ford Technical Training

Certified Auto Technician - Automotive Technology

Arizona Automotive Institute

High School Diploma -

Mt Carmel

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Wayne Connelly