Wayne Corcoran
Buckeye,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Senior Design Consultant
The Home Depot Inc
Palm Springs , CA
06.2020 - Current
- Provided personalized service to build relationships with customers.
- Assisted customers in selecting appropriate products or services for their needs.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Advised customers on the latest product features and benefits.
- Educated customers about products and services offered by the company.
- Created presentations that showcased company's capabilities and offerings.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Design Consultant
Renewal by Anderson
San Diego, CA
01.2019 - 06.2020
- Strategic territory management within entire San Diego / Orange County territory
- Organizes appointments, client meetings and consulting sessions with accounts within competitive marketplace
- TOP SELLING Sales Rep: Every month for fiscal 2019 (both closing ratio and revenue per appointment)
- Perform consultations with key accounts to probe and understand needs of account
- Strategic alignment of products to each account based on corporate goals as well as customer needs
- Within each meeting, measurements are taken, design specs are made and overall blueprint is made for each account
- Budgeting and providing economic/pricing consultation with accounts to maximize cost savings while driving revenue
- Sole responsibility to oversee entire project from time of ordering of materials to the end of the project.
Design Consultant
Renewal by Anderson - DreamStyle
San Diego, CA
01.2018 - 12.2019
- Developed and maintained relationships with clients to increase sales revenue.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Attended trade shows and conferences to promote products and services.
- Maintained accurate records of all sales activities in the CRM system.
- Organized special events such as seminars or workshops to promote products.
- Participated in regular training sessions on new products, services, and industry trends.
- Ensured customer satisfaction by providing follow-up support after purchases.
- Advised customers on best practices when using company products or services.
Sales Manager
Countryside Insurance
Temecula, California
07.2010 - 11.2017
- Achieved 60% growth and hit sales targets by successfully managing the sales team (7-10 representatives)
- Providing coaching and sales support for all new-hires
- 50% growth of customer base by implementation of specific acquisition strategies for new clients
- Individualized coaching and creating performance monitoring metrics for entire sales team
- Powerful relationship management to creating strong, long-lasting customer relationships grounded on client's needs
- Provided individualized business planning for each sales representatives in order to maximize sales, revenue, while managing expenses
- Built a culture and foundation of high execution which placed team in a trajectory to increase revenues by 20% in 2013
- 80% client referral base and repeat client business transactions/agreements/contracts
- Computation of all premiums, refunds, commissions, adjustments and new reserve requirements using industry rate requirements.
Senior Sales Associate
TD Ameritrade
Irvine, California
03.2010 - 07.2010
- Enhanced sales staff accomplishments and competence by planning delivery of solutions, answering technical, procedural questions
- Served as direct mentor to new-hires within division to establish foundation of understanding and product knowledge
- Provided senior leadership team with activity reports, customer contact reports, weekly work plans and territory analysis
- Resolved customer complaints by investigating problems, developing solutions and presenting to senior leadership team
- Partnered with strategic business partners (attorneys, CPAs, trust officers, investment bankers) to produce comprehensive investment plans for clients.
VP Sales/Senior Financial Advisor
Charles Schwab
Irvine, California
06.1999 - 03.2010
- Managed nearly 350 million a year in AUM-assets under management
- Planned and supervised preparation of the capital investment budget, 5-yr strategic plan, annual operating budget and quarterly forecasts
- Invested heavily in client understanding by 1:1 meeting to uncover specific goals and needs based on: income, expenses, insurance coverage, tax implications, financial objectives, risk tolerance and other financial plan information
- Conducted daily/weekly customized 401k enrollment presentation workshops with employees of major corporations
- Served as direct mentor to new-hires within division to establish foundation of understanding and product knowledge
- Provided senior leadership team with activity reports, customer contact reports, weekly work plans and territory analysis.
Education
Work towards engineering degree -
New York Maritime College
01.1985
Schwab - VP Sales Training
Schwab - Management Training
Schwab - Bank Policies and Procedures Training
Skills
- Relationship Building
- Solution Selling
- Relationship Selling
- Business Development And Planning
- Inside And Outside Sales
- Sales Strategies
- Sales Expertise
- Client Relationship Management
- Client Satisfaction
- Workflow
- Presentation Skills
- Product Positioning
- Technology Integration
Accomplishments
- Recognized as a having the highest closing ratio consistently through out the country in 2023.
Timeline
Senior Design Consultant
The Home Depot Inc
06.2020 - Current
Design Consultant
Renewal by Anderson
01.2019 - 06.2020
Design Consultant
Renewal by Anderson - DreamStyle
01.2018 - 12.2019
Sales Manager
Countryside Insurance
07.2010 - 11.2017
Senior Sales Associate
TD Ameritrade
03.2010 - 07.2010
VP Sales/Senior Financial Advisor
Charles Schwab
06.1999 - 03.2010
Work towards engineering degree -
New York Maritime College
Schwab - VP Sales Training
Schwab - Management Training
Schwab - Bank Policies and Procedures Training
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