Wayne Cue

Traffic Control

City Parades

Local Civic functions as needed

Conducted Commercial Insurance Inspections

• Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
• Utilized direct marketing strategies such as mailings and phone contracts to approach potential clients and increase sales by 25%.
• Responded to customer calls within 2 hours to swiftly resolve issues and answer questions.
• Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
• Increased customer satisfaction by resolving Property Los issues.
• Identified issues, analyzed information and provided solutions to problems.

• Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
• Worked with underwriters to fix application problems and resolve issues.
• Reviewed loan files and updated to match current standards.
• Established strong relationships with borrowers, which helped to forge new business opportunities.
• Explained entire mortgage loan process, including payment terms to borrower.
• Explained different types of loans pertaining to client situations.
• Fielded customer complaints and provided solutions.
• Originated, reviewed, processed, closed and administered customer loan proposals.