Wayne Dorsey
New Iberia,LA
Summary
I’m extremely reliable honest friendly. I’m hard working family man. Love food service. Team oriented.
Overview
40
40
years of professional experience
Work History
Offshore Chef
SONOCO offshore catering co,
Houma, LA
09.2000 - Current
- Trained kitchen workers on culinary techniques to increase productivity and boost workflow.
- Created exciting dishes at competitive prices to attract clientele and increase revenue.
- Managed kitchen staff team of [Number] and assigned various stages of food production.
- Reduced food costs [Number]% by expertly estimating purchasing needs and buying through approved suppliers.
- Monitored and improved performance of [Number] team members resulting in [Number] meals produced daily.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Prepared schedules, work assignments and constructed employee compensation packages.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Monitored quality, presentation and quantities of plated food across line.
- Talked to patrons about dietary issues and food allergies to prepare meals meeting individual needs.
Manager and Vice President
Piccadilly Cafeteria
Baton Rouge, LA
06.1984 - 09.2000
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Assisted negotiation with vendors and suppliers to reduce cost by [Number]%.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Recruited and hired qualified candidates to fill open positions.
- Reduced shrink by developing culture of loss prevention, improving return processes and upgrading store layout.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Facilitated month-end journal entries, account reconciliation and invoicing using [Software].
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Maintained ongoing system for development, recruitment, recognition and retention of store crew and management.
- Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Upheld internal standards and productivity goals to meet [Type] and [Type] targets.
Education
High School Diploma -
Aqua Fria Union High School
Phoenix, AZ05.1977
Phoenix C
Business
Phoenix College
Phoenix, AZSkills
- Banquets and catering
- Food and beverage pairing
- Food preparation techniques
- Portion and cost control
- Waste control
- Budgeting and cost control
- Purchasing
- Verbal and written communication
- Pantry restocking
- Kitchen equipment and tools
- Cleaning and sanitizing methods
- Grilling and deep frying skills
- Company safety standards
- Customer service oriented
- Regulatory compliance
- Meal preparation
Timeline
Offshore Chef
SONOCO offshore catering co,
09.2000 - Current
Manager and Vice President
Piccadilly Cafeteria
06.1984 - 09.2000
High School Diploma -
Aqua Fria Union High School
Phoenix C
Business
Phoenix College