Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wayne Edwards

North Las Vegas,NV

Summary

Experienced Restaurant Manager successful at overseeing high-volume restaurant. Versed in planning daily operations. Skilled at successfully overseeing staffing and inventory management. Successful at balancing service and labor, keeping in mind Team Members

and guests are the foundation of our business.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Assistant Food and Beverage Manager

Station Casinos
Las Vegas, NV
06.2011 - Current
  • Assisted in creating monthly promotional plans for the bar area to increase sales revenue.
  • Performed regular quality checks on all bar stock items including liquor bottles, glassware, ice bins.
  • Monitored inventory levels to ensure proper supply of beer, wine, spirits, mixers, juices, and other related items.
  • Provided guidance to junior staff members on customer service standards while serving alcohol.
  • Resolved customer complaints in a professional manner while maintaining excellent customer service standards.
  • Ordered necessary supplies such as glassware, syrups, garnishes and other ingredients needed for mixed drinks.
  • Preserved excellent levels of internal and external customer service.
  • Developed and implemented training programs for new employees.
  • Monitored food quality control procedures to ensure high standards of product.
  • Analyzed financial data to ensure profitability of operations.
  • Supervised daily operations of the restaurant including kitchen staff, servers, bartenders.

Store Manager District Trainer

Village Shop
Las Vegas, NV
11.2004 - 12.2007
  • Conducted monthly audits of each store's compliance with safety regulations and corporate standards.
  • Built relationships with vendors in order to secure discounts on merchandise purchases.
  • Resolved conflicts between store personnel by mediating conversations between parties involved.
  • Implemented new technologies such as mobile POS systems into existing stores while educating staff on proper usage.
  • Performed variety of management functions including, inventory management, protecting company's assets, merchandising integrity, overall facility cleanliness and maintenance and completing HR responsibilities.

Assistant Restaurant Manager

Chili's Bar and Grill
Las Vegas, NV
12.1997 - 06.2004
  • Assisted in recruiting, training, and scheduling staff members.
  • Provided leadership and direction to restaurant employees.
  • Monitored customer service standards and took corrective action when needed.
  • Resolved customer complaints in a timely manner.
  • Created weekly work schedules for all restaurant personnel.
  • Managed cash register operations including deposits and reconciling discrepancies.
  • Performed regular maintenance checks on kitchen equipment.
  • Prepared monthly financial reports for upper management review.

Education

Business Administration

Morgan State University
Baltimore, MD

Skills

-Certified by the NRA "Safe Serv"program

  • Inventory Control
  • Anticipating Guests Needs/Guest Recovery
  • Sanitation Standards
  • Team Member Scheduling
  • Operational Efficiency
  • Cost Control
  • Food and Beverage Operations
  • Ordering Supplies
  • Labor Management
  • Portion Control

Certification

  • Certified "Safe Serv" by the National Restaurant Association.

Timeline

Assistant Food and Beverage Manager

Station Casinos
06.2011 - Current

Store Manager District Trainer

Village Shop
11.2004 - 12.2007

Assistant Restaurant Manager

Chili's Bar and Grill
12.1997 - 06.2004

Business Administration

Morgan State University

Similar Profiles

CREATE PROFILE
Wayne Edwards