WAYNE GARNETT
Richmond,USA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
23
23
years of professional experience
Work History
Lead Companionship
St. Anthony’s Foundation
09.2022 - Current
- Responsible for activities including recruiting, orientation, training, mentoring, supervision of direct care staff, shift problem solving, evaluation of staffing patterns, coordination of shift logistics, performance reviews, facilitation of staff meetings, addressing issues as they arise to ensure efficient operation of the residential program after routine business hours.
- Provides consultation to referral sources, community stakeholders, and members of individuals’ support system to help support individuals in their recovery process.
- Works cooperatively with the legal system to ensure coordination of services including court appearances when appropriate
- Overseeing quality of work; work load; liaison to operations – payroll, human resources; using program resources, including time, effectively; conformance or fidelity to the service model; and documentation or record keeping
- Review staff performance evaluations and provide feedback on skill development and performance.
- Responsible for training staff on standard operating procedures for the department.
- Ensure staff are professional and demonstrate good customer service skills towards guests and other community members. Role model and set the expectation that staff treats all individuals with dignity and respect
- Provide strategic leadership and direction for the Peer Support Responder and Specialist roles.
Client Safety Services Manager
St. Anthony’s Foundation
05.2003 - 09.2022
- Responsible for overall administration, operations, budgeting, supervision and planning for Client Safety Services. Oversees the development, implementation, and evaluation of CSS in accordance with the SAF Statement of Values. Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.
- Provides for ongoing evaluation of services and service delivery to ensure quality programs and responsiveness to changing client needs and populations.
- Managed three million-dollar budgets, ensuring fiscal responsibility.
- Assists and involves work unit staff in education and awareness efforts concerning cultural diversity. Implements St. Anthony’s employment policy.
- Prepares guidelines and trainings for violent and crisis situations and ensures these situations are handled appropriately
- Responsible for the recruitment, hiring, evaluations, and termination of all work unit staff.
- Ensures incident and other documentation is completed accurately and submitted in a timely manner.
- Overseeing of the ETO system, to insure that all “86” reports are inputted daily, are accurate, and alerts sent foundation wide when appropriate.
- Oversees work unit communications and information flows.
- Instructor of Non-Violent Crisis Intervention De-Escalation Training
- Created offsite contracted Safety Services
Respite Worker Supervisor
San Francisco Medical Respite and Sobering
01.2018 - 08.2018
- Responsible for providing culturally appropriate, trauma-informed custodial services to clients of Medical Respite & Sobering Center. MRW’s assist patients with daily activities, provide services to support client health and safety.
- Support the Medical Respite & Sobering Center Mission to promote stabilization, and healing for adults experiencing homelessness in San Francisco.
- Work collaboratively with CATS and DPH employees in an integrated team to meet shared goals.
- Ensure that Medical Respite & Sobering Center clients are treated with dignity and respect, and that their physical needs are adequately met while residing at the facility.
- Monitor and report on health & safety issues (including behavioral health issues) within the building, and provide de-escalation and conflict resolution to clients as needed.
- Monitor all visitors to the building to provide privacy and security.
- Respond in the moment to client needs and requests.
- Assist patients safely using the bathroom with proper sanitation & clean-up after patients.
Operation Manager
St. Vincent de Paul Society of San Francisco
05.2007 - 03.2015
- Improve processes and policies in support of organizational goals. Formulate and implement departmental, and organizational policies and procedures to maximize services. Monitor adherence to rules, regulations and procedures according to the Values of St. Vincent de Paul and founder the City and County of San Francisco
- Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.
- Coordination and Supervision - Coordinate, manage and monitor the workings of various departments in the organization.
- Implementation of the various processes and programs that support the day-to-day operations activities of the MSC
- Manage the day-to-day operations of the Multi-Service Center South in compliance with the contract with the City and County of San Francisco
- Enforce strict discipline & carry out investigations in any disciplinary matter amongst staff in compliance with the collective bargaining agreement
- Monitor and circulate among guest to preserve order and peace, having the ability to tell when something is wrong or is likely to go wrong as well as being sensitive to the needs of the guest
- Motivating, developing and directing people as they work. Identifying the best people for the job
Education
High School Diploma -
Harry Ellis
Richmond06-1975
Skills
- De-escalation training facilitator
- Proficient in Microsoft Office
- Collaboration with trauma-informed initiatives
- Certified Medi-Cal peer support specialist
- First aid and CPR certification
Timeline
Lead Companionship
St. Anthony’s Foundation
09.2022 - Current
Respite Worker Supervisor
San Francisco Medical Respite and Sobering
01.2018 - 08.2018
Operation Manager
St. Vincent de Paul Society of San Francisco
05.2007 - 03.2015
Client Safety Services Manager
St. Anthony’s Foundation
05.2003 - 09.2022
High School Diploma -
Harry Ellis