WAYNE GRIFFITH
San Diego,CA
Summary
Operations, Project & Supply Chain Manager an Operations Project Manager with over 15 years of extensive experience specializing in Business development, Project Management, and Supply Chain Management. Extensive Customer Engagement, Project Execution, Operational Growth, Process Improvements via Analytics and face to face Customer Collaboration in Domestic and Global settings with extensive Supply Chain and Logistics innovation. Built divisional teams, for technical accounts and production orders. On average over the past 5 years have surpassed corporate 35% returns by 8% (including 2020). Stakeholder Management recognized for leading teams to achieve goals, meet targets and deliver results for external clients and internal divisions. Built and fostered strategic relationships with customers, delivering highest quality projects using Collaborative Creative Solutions and Best Practices. Accustomed to providing real-time status and solutions, that match company and client requirements budgets and on-time deliveries. Seasoned Operations Manager and talented leader with 15 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
14
14
years of professional experience
Work History
Program Manager
Hi-Tech Electronics Manufacturing
- Single point of contact between customer and internal department personnel; to meet customer schedules and specifications; Major role Sales and Customer/Product expansion
- Managed various customer accounts, quotation quarterbacking and NPI management, including Sony, TI, Intel, Teledyne and numerous Gov’t contractors such as Northrop Grumman, General Atomics, Raytheon
- Verified test and production equipment in place to meet customer orders
- Coordinated manufacturing issues, analyzed engineering data, and recommended operating models
- Built influential relationships with customer decision makers, including going the extra mile to help solve any of their second- and third-party issues
- Lead, quality, manufacturing, engineering, operations administration, and management direction
- Developed production lean program models to meet various customer needs
- HiTEM estimated return value to customer accounts to be in range of $120 million in one year, yielding 30% increase for commercial accounts.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team
- Managed and supervised administrative and daily program operations, complying with policies and regulations
- Coached team members on productivity strategies to accomplish challenging goals
- Developed and maintained logistics workflows, procedures and reports
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors
- Met with project stakeholders on regular basis to assess progress and make adjustments
- Managed multiple strategic projects with numerous sub-projects or workstreams
- Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives
- Facilitated workshops and conducted one-on-one training to educate team members
- Interacted with customers and clients to identify business needs and requirements
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure
- Leveraged project management processes and tools to define and execute projects
- Established milestones and objectives based on input from functional areas and stakeholders
- Participated in pilot tests and revised programs based on feedback and results
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences
- Participated in vendor selection and management process for program initiatives
- Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients
- Built teams to address project goals and objectives for multiple projects
- Devised creative solutions to critical customer and user needs
- Researched industry best practices in support of training development and program content
- Designed and developed programs and projects for dissemination to personnel
- Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution
General Manager of Operations & Project Management
Wartsila North America, Inc
05.2017 - 03.2023
- Crafted internal benchmarks and SOPs to solve customer/client needs, identify trends, manage risks and exceed goals.
- Deployed data analytics to create roadmaps, manage timelines and meet regulatory certifications.
- Adept at collaborating with cross-functional teams, as our systems required scope and delivery from other divisions.
- Have been hand selected on many NPI collaborations to bring cohesive climate to process.
- Oversaw incoming project Contracts from sales to identify scope, specifications and financial structure.
- Provided reports on delivery expectations and updated corporate finance monthly.
- Ensured strategy and execution of procurement and supply chain logistics were in place to meet production builds for customers domestic and global.
- Created improved efficiencies that increase profitability, for overall operations and company.
- Created parallel strategy using Remote Control applications, as client transitioned from manual to autonomous operations, reducing client cost and risk, by being able to meet booked orders.
- Reduced fixed and operating costs by implementing direct communication with OEM and COTS suppliers, by combining other divisions orders to establish financial economy of scales that resulted in overall savings of 15% improved running average.
- Directed utilization calculations and resource hiring and planning, based on business forecast plus set up training, which evolved to include being able to hire remote employees and roll out web-based curriculum.
- Implemented manufacturing, assembly, test, and ship with outsource entity, reducing fixed and operating costs on average 35%, and increasing system output by 25% (based on budget comparison and actual deliveries)
- Established new supply chains and logistics partnerships to offset global challenges during 2020 pandemic resulting in new clients.
- A big step was qualifying external sources, as travel restrictions prevented local talent utilization.
- Implementation of resourcing using utilization calculations, that included technical staff productivity matrix.
QHSE Manager
Wartsila Dynamic Positioning, Inc
02.2009 - 05.2017
- Quality Health Safety Environmental) - train and ensure safe practices are in place
- Implement and conduct Federal, State, Local, and Corp
- Mandates
- Input project costing capture in SAP to include material and contractor costs for accounting posting
- Recruited, hired, and trained staff and oversaw employee performance
- Conducted annual reviews and updated job descriptions to include new skills/job duties
- Used ISO certified practices, including leading WDP to recent Global cert for ISO 9001-2015.
- Conducted job safety analysis and personal protective equipment analysis to identify hazards for elimination and select proper safety equipment to protect employees from hazards of job
- Planned, implemented and evaluated safety goals and objectives for entire [Type] facility
- Delivered and coordinated health and safety training for [Number] employees, educating on workplace regulations, policies and procedures
- Identified opportunities to remove hazards from workplace and developed programs and processes to mitigate [Type] workplace hazards
- Directed post-accident investigations and prepared reports to identify possible accident causes and hazards
- Developed and implemented safety awareness communications between workers and management to increase hazard awareness [Number]%
- Trained staff and contractors on company procedures and OSHA and EPA requirements such as blood borne pathogens, respiratory protection and waste management
- Determined nature of code violations and issued written notices of violation
- Guided, wrote and revised various health and safety management manuals with [Software]
- Implemented drug-free workplace plan to reduce worker's compensation premiums [Number]%
- Performed regular compliance reviews and audits, identifying non-compliance issues
- Addressed compliance issues by developing and implementing corrective action plans
- Implemented effective compliance policies and procedures to meet regulatory requirements
- Analyzed and identified risk areas to determine compliance with applicable laws and regulations
- Established and monitored compliance procedures to provide consistent implementation across departments
- Investigated potential compliance violations and reported findings to senior management
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control
- Developed compliance training initiatives and materials, educating staff on regulations
- Kept up to date on compliance trends and rulings using meticulous research and study
- Managed full life cycle of assigned audits in alignment with departmental procedures, delivering progress as well as closing reports to senior management and clients
- Verified consistency in quality planning, quality control, quality insurance and quality improvement
- Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives
- Defined and developed policies and procedures for consumer reporting and privacy practices
- Collaborated with contract team to review client contracts and facilitate personnel compliance training
- Collaborated with HR and IT to develop and implement code of business and ethics and anti-harassment policies and related personnel training
- Liaised with clients to identify and target inefficiencies in areas of risks and business controls, process gaps and workflow discrepancies
- Advised division leaders of regulatory risks in business processed and provided recommendations for improvement
- Formulated detailed recommendations based on audit findings to support annual planning and definition of goals
- Devised and maintained compliance recordkeeping processes to support initiatives.
Director of Operations
L-3 Communications
01.2009 - 01.2015
- Involved in project strategy and structure, to properly resource and calculate utilization and operational costs, including Root Cause Analysis (RCA) for client contracts, with strong emphasis to deal with Global Supply Chain OEM challenges.
- Created and implemented Processes, Procedures and Supply Chain strategies to establish reliable manufacturing timelines and practices, to ensure products are being built to specifications.
- Establish project management structure and execution, to ensure order specifications, on time builds and on time delivery, is met from in-house design to establish Supply Chain structures.
- Utilized strong Project Management strategies and communication structures to allow all parties to be in full understanding of goals, measurement, and solutions.
- Involved in project strategy and structure, to properly resource and calculate utilization, savings in 2014 of approximately 35% (reduced warehouse side and resources, implemented new ERP system, CostPoint, added customer to company weekly update meetings, including follow ups after implementations
- Implemented Master Scheduler, and use of MS Projects program, to accurately structure and communicate project activity with project manager(s)
- Layout manufacturing in Lean enterprising design that eliminated waste and reduced cost of production by 10%-15% within 1st year of implementation.
- Coordinated work activities with Engineering, Production Control and QA departments.
Education
MBA -
University of Phoenix
San Diego, CA.05.2005
Bachelor of Science (BS) - Operations Management
National University
San Diego, CA.05.2003
Skills
Production Process Improvement Product Design & Development NPI Lean Process QA
- Budgeting and forecasting
- Risk analysis and management
- Supply chain distribution
- Project development and life cycle
- Business Development
- Strategic planning
- Negotiation
- Procurement and sales
- Vendor sourcing
- Staff Management
- Cross-functional communications
- Finance background
- Contract Negotiation
- Cost reduction strategies
Timeline
General Manager of Operations & Project Management
Wartsila North America, Inc
05.2017 - 03.2023
QHSE Manager
Wartsila Dynamic Positioning, Inc
02.2009 - 05.2017
Director of Operations
L-3 Communications
01.2009 - 01.2015
Program Manager
Hi-Tech Electronics Manufacturing
MBA -
University of Phoenix
Bachelor of Science (BS) - Operations Management
National University
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