Summary
Overview
Work History
Education
Skills
Certification
Timeline
Accomplishments
Software
Work Availability
Quote
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Wayne Harris

Journey Plumber/ Pipe Fitter-boiler operator
Puyallup,WA

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6

Years of professional experience in residental service/ New

4
4

Yrs. of professional exp. in commercial service

5
5

Yrs. of professional exp. in hydronic heating system and design.

12
12

Years of professional experience in Plumbing/ HVAC industry

Work History

Licensed Journeyman Plumber

Williams Mechanical, Inc.
06.2022 - 11.2022
  • Journeyman Plumber: Participated in construction projects valued at over $500,000.
  • Pipe Installation: Provided plumbing services for the installation of various pipe materials, including PVC, PEX, Copper, PP-RCT, and Iron, with sizes ranging from 1/4’’ to 8’'.
  • Certification: Earned certification in design and construction of Niron/ Clima CoolPro Systems (heat fusion).
  • Blueprint Analysis: Analyzed blueprints to identify potential risks and project roadblocks.
  • Inspections: Conducted inspections of piping systems to ensure proper installation.

Licensed Journeyman Plumber

Rich Appliance and Plumbing Services LLC
02.2022 - 06.2022
  • Customer and Insurance Liaison: Interfaced with insurance agencies and their clients to identify issues, provide recommendations for system repairs or replacements, and deliver high-quality customer service.
  • Inspections: Conducted inspections of piping systems, fixtures, and appliances to diagnose root causes.
  • Repairs and Maintenance: Performed repairs, preventative maintenance, and installations for piping systems, water heaters, sinks, and toilets for over 50 residential customers per month.
  • Revenue Generation: Generated over $250,000 in annual revenue, resulting in online customer service scores of 95%.

Plumbing Service Technician

Bob Larson Plumbing LLC
02.2013 - 02.2022
  • Collaborated with plumbing technicians to install sinks, toilets, pipes, water heaters, and HVAC/ Hydronic systems for over 15 clients per week.
  • Interfaced with customers to identify issues, provide recommendations for pipe replacements, and deliver high-quality customer service.

Journeyman Plumber

  • Installed and repaired plumbing systems, pipe fixtures, toilets, sinks, and drainage systems for home remodeling and commercial (TI) projects valued at up to $150,000.
  • Provided coaching, mentorship, and training to over 10 apprentice plumbers.
  • Coordinated with plumbing technicians, electricians, and laborers to install, repair, and maintain residential and commercial plumbing systems, water heaters, and HVAC systems.
  • Designed and constructed hydronic heating systems for residential remodels and commercial services.

Education

No Degree - Professional Devel

United Association Local 26
Lacey, WA
11-2022

No Degree - Psychology

Sinclare Community College
Dayton, OH
04-2010

GED -

Four County Vocational Schooling
Archbold, OH
04-2002

Skills

  • Hydronic Heating Systems
  • Plumbing Troubleshooting
  • Training and Mentoring
  • Customer Service
  • Independent Work
  • Blueprint Reading and Interpretation
  • Layout and Design Development for Homes and Systems

Certification

Journey Plumber License March 2020

Timeline

Licensed Journeyman Plumber

Williams Mechanical, Inc.
06.2022 - 11.2022

Licensed Journeyman Plumber

Rich Appliance and Plumbing Services LLC
02.2022 - 06.2022

Plumbing Service Technician

Bob Larson Plumbing LLC
02.2013 - 02.2022

No Degree - Professional Devel

United Association Local 26

No Degree - Psychology

Sinclare Community College

GED -

Four County Vocational Schooling

Accomplishments

  • Led a team to complete a major commercial plumbing project ahead of schedule
  • Received recognition for outstanding customer service
  • Successfully trained and mentored over 20 apprentices, many of whom have advanced within their career.
  • Implemented a new hydronic heating system design that improved efficiency by 15%
  • Consistently received positive feedback from clients for exceptional workmanship and professionalism

Software

Microsoft Office 365: Proficient in using Word, Excel, and Outlook for documentation, data analysis, and communication

Service Titan: Experienced in using Service Titan for managing customer service, scheduling, and invoicing

House Call Pro: Skilled in using House Call Pro for job management, customer communication, and payment processing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire
Wayne HarrisJourney Plumber/ Pipe Fitter-boiler operator