Wayne Hawkins
Columbus,OH
Summary
Store Manager offering over 30 years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments.
Overview
44
44
years of professional experience
Work History
Store Manager's Assistant
Pep Boys
Columbus , OH
01.2023 - Current
- Developed and maintained positive customer relations by addressing customer concerns, providing information, and processing payments.
- Oversaw the daily operations of the store, including inventory management, staff scheduling, and cash handling.
- Ensured compliance with company policies and procedures for safety, security, cleanliness, and customer satisfaction.
- Identified opportunities to reduce costs through improved processes and more efficient use of resources.
Store Manager
Mr Tire
01.2016 - 12.2022
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
Store Manager
Auto Tire Car Care Centers
Saint Louis, MO
03.2010 - 01.2016
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Organized promotional events to increase product awareness.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
Sales Associate
Southtown Chrysler
Saint Louis, MO
01.1998 - 01.2008
- Greeted customers and provided exceptional customer assistance.
- Provided accurate information about products, prices and rebates .
Assistant Manager
Tire America
St Louis, MO
01.1988 - 01.1998
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Developed a system for tracking inventory and ordering supplies as needed.
Supply Clerk
Usmc Mccs
Havelock , NC
07.1980 - 07.1984
- Maintained accurate records of inventory, stock levels and deliveries.
- Monitored supply room operations to ensure compliance with established policies and procedures.
- Processed incoming orders for supplies and equipment, including verifying accuracy of items received.
- Managed inventory control system to track all shipments and deliveries.
- Organized warehouse storage areas for efficient retrieval of materials.
Education
High School Diploma -
Brookhaven High School
Columbus, OH06-1980
Some College (No Degree) -
Iwakuni
Iwakuni JapanSkills
- Promotional planning
- Employee Training
- Stock control
- Merchandise Display
- Coaching and Mentoring
- Health and safety compliance
- Scheduling Coordination
- Customer Relations
- Store Organization
- Business Development
- Stock management
- Customer Service and Engagement
- Relationship building and management
- Work Planning and Prioritization
- Problem-Solving
- Staff Scheduling
- Pricing and Markdowns
- Time Management
- Sales Strategies
- Inventory counting
- Budgeting and cost control
- Regulatory Compliance
- POS Systems
- Shift Scheduling
- Transaction Processing
- Staff Supervision
- Customer Service
- Operations
- Sales expertise
Timeline
Store Manager's Assistant
Pep Boys
01.2023 - Current
Store Manager
Mr Tire
01.2016 - 12.2022
Store Manager
Auto Tire Car Care Centers
03.2010 - 01.2016
Sales Associate
Southtown Chrysler
01.1998 - 01.2008
Assistant Manager
Tire America
01.1988 - 01.1998
Supply Clerk
Usmc Mccs
07.1980 - 07.1984
High School Diploma -
Brookhaven High School
Some College (No Degree) -
Iwakuni
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