Wayne Helmick
Covington,VA
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
33
33
years of professional experience
Work History
Biomedical Equipment Support Specialist
Department Of Veterans Affairs
06.2023 - Current
- Full Time (40 hours per week) 1601/GS-11
- Enhanced biomedical equipment functionality by conducting thorough maintenance and troubleshooting procedures.
- Supported hospital staff in operating biomedical equipment efficiently, providing comprehensive training sessions.
- Streamlined inventory management for essential spare parts, ensuring timely repairs and minimal downtime of equipment.
- Collaborated with interdisciplinary teams to develop best practices for biomedical equipment use and maintenance.
- Conducted regular safety inspections on all biomedical equipment, adhering to industry standards and regulatory requirements.
- Coordinated with manufacturers to address any warranty claims or recalls, safeguarding patient safety and hospital operations.
- Maintained accurate documentation of all service records, facilitating efficient tracking of equipment history and performance trends.
- Contributed to cost savings initiatives by optimizing resource utilization during repair and calibration processes.
- Provided exceptional customer service, addressing end-user concerns promptly and professionally.
- Ensured compliance with local, state, federal regulations governing facility accreditation standards related to medical device management.
- Actively participated in quality improvement efforts aimed at enhancing patient care delivery through streamlined utilization of medical technology resources.
- Liaised closely with equipment manufacturers, vendors, and suppliers to ensure timely access to service support and maintain reliable network of resources for addressing technical issues.
- Promoted culture of safety within organization by advocating for proper use, storage, and disposal of biomedical equipment in accordance with established guidelines.
- Trained staff on proper operation of equipment as well as initial troubleshooting techniques.
- Inspected, tested and calibrated medical equipment before installing.
- Diagnosed cause of problems and completed repairs.
- Performed Electrical Safety Inspections (ESI) and Performance Assurance (PA) inspections.
- Responded to customer requests for service and repairs within 24 hours.
- Researched catalogs and parts lists to locate components for repairs.
- Checked facility's structural environment to assess for electrical, mechanical and other safety hazards.
Biomedical Equipment Support Specialist
Department Of Veterans Affairs
11.2021 - 03.2023
- Full Time (40 hours per week) 1601/GS-11
- Streamlined inventory management for essential spare parts, ensuring timely repairs and minimal downtime of equipment.
- Enhanced biomedical equipment functionality by conducting thorough maintenance and troubleshooting procedures.
- Supported hospital staff in operating biomedical equipment efficiently, providing comprehensive training sessions.
- Coordinated with manufacturers to address any warranty claims or recalls, safeguarding patient safety and hospital operations.
- Maintained accurate documentation of all service records, facilitating efficient tracking of equipment history and performance trends.
- Contributed to cost savings initiatives by optimizing resource utilization during repair and calibration processes.
- Provided exceptional customer service, addressing end-user concerns promptly and professionally.
- Evaluated emerging technologies for potential adoption into existing facilities, considering factors such as cost-benefit analysis and compatibility with current infrastructure.
- Established effective communication channels between various stakeholders involved in lifecycle management of medical devices.
- Ensured compliance with local, state, federal regulations governing facility accreditation standards related to medical device management.
- Liaised closely with equipment manufacturers, vendors, and suppliers to ensure timely access to service support and maintain reliable network of resources for addressing technical issues.
- Promoted culture of safety within organization by advocating for proper use, storage, and disposal of biomedical equipment in accordance with established guidelines.
- Inspected, tested and calibrated medical equipment before installing.
- Diagnosed cause of problems and completed repairs.
- Performed preventive maintenance for medical equipment.
- Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
- Maintained safe work environment and adhered to privacy regulations.
- Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
- Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
- Performed Electrical Safety Inspections (ESI) and Performance Assurance (PA) inspections.
- Responded to customer requests for service and repairs within 24 hours.
- Checked facility's structural environment to assess for electrical, mechanical and other safety hazards.
- Researched catalogs and parts lists to locate components for repairs.
Facility Operations Specialist
Department Of Defense
03.2015 - 08.2021
- Full Time (40 hours per week) 1640/GS-11
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Developed strong client relationships through consistent communication and attentive service.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
- Negotiated favorable contracts with vendors, securing high-quality products at competitive prices.
- Oversaw daily operations of busy office environment, ensuring tasks were completed efficiently and accurately.
- Earned recognition as top performer consistently exceeding targets throughout my tenure as specialist in field.
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained database systems to track and analyze operational data.
Medical Logistics Specialist
Department Of Defense
04.2014 - 03.2015
- Full Time (40 hours per week) 0346/GS-5
- Improved medical inventory accuracy by implementing efficient tracking system.
- Streamlined procurement process for medical supplies, resulting in reduced costs and increased efficiency.
- Enhanced patient care by ensuring timely delivery of essential medical equipment to healthcare providers.
- Reduced waste and improved sustainability by implementing medical supply recycling program.
- Collaborated with clinical staff to identify necessary resources and ensure their availability for successful patient care.
- Assisted in emergency preparedness planning, ensuring adequate stockpiles of critical medical supplies were available at all times.
- Implemented quality control measures for incoming shipments, minimizing instances of damaged or expired products in inventory.
- Maintained regulatory compliance by staying updated on relevant laws, policies, and best practices within field of healthcare logistics.
- Ensured efficient distribution processes for pharmaceuticals by working closely with pharmacy staff and adhering to strict guidelines governing drug dispensation.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with cross-functional teams to align production plans with customer requirements.
Medical Logistics Specialist
Signature Performance
06.2013 - 11.2013
- Full Time (40 hours per week) Contractor
- Streamlined procurement process for medical supplies, resulting in reduced costs and increased efficiency.
- Enhanced patient care by ensuring timely delivery of essential medical equipment to healthcare providers.
- Optimized storage space utilization through strategic reorganization of medical materials and equipment.
- Collaborated with clinical staff to identify necessary resources and ensure their availability for successful patient care.
- Conducted regular audits of medical stock levels, identifying discrepancies and resolving issues promptly.
- Assisted in emergency preparedness planning, ensuring adequate stockpiles of critical medical supplies were available at all times.
- Maintained regulatory compliance by staying updated on relevant laws, policies, and best practices within field of healthcare logistics.
- Ensured efficient distribution processes for pharmaceuticals by working closely with pharmacy staff and adhering to strict guidelines governing drug dispensation.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Medical Logistics Specialist
DP Technology Services
11.2012 - 06.2013
- Full Time (40 hours per week) Contractor
- Enhanced patient care by ensuring timely delivery of essential medical equipment to healthcare providers.
- Optimized storage space utilization through strategic reorganization of medical materials and equipment.
- Collaborated with clinical staff to identify necessary resources and ensure their availability for successful patient care.
- Maintained regulatory compliance by staying updated on relevant laws, policies, and best practices within field of healthcare logistics.
- Ensured efficient distribution processes for pharmaceuticals by working closely with pharmacy staff and adhering to strict guidelines governing drug dispensation.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Devised and implemented efficient processes for production tracking and inventory control.
Medical Logistics Specialist
Allen Corporation
05.2012 - 11.2012
- Full Time (40 hours per week) Contractor
- Enhanced patient care by ensuring timely delivery of essential medical equipment to healthcare providers.
- Optimized storage space utilization through strategic reorganization of medical materials and equipment.
- Collaborated with clinical staff to identify necessary resources and ensure their availability for successful patient care.
- Assisted in emergency preparedness planning, ensuring adequate stockpiles of critical medical supplies were available at all times.
- Maintained regulatory compliance by staying updated on relevant laws, policies, and best practices within field of healthcare logistics.
- Spearheaded staff training initiatives on proper handling, storage, and disposal techniques for hazardous materials and bio-waste products.
- Ensured efficient distribution processes for pharmaceuticals by working closely with pharmacy staff and adhering to strict guidelines governing drug dispensation.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Collaborated with cross-functional teams to align production plans with customer requirements.
Sales Floor Cerk
Knecht Lumber
05.2012 - 05.2012
- Full Time (40 hours per week)
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering positive work environment.
- Contributed to loss prevention initiatives by diligently monitoring suspicious activity on sales floor and reporting concerns promptly to management.
- Actively listened to customers'' needs and preferences, suggesting relevant products tailored specifically for their requirements.
- Created personalized shopping experiences for clients through attentive service during one-on-one consultations.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Communication with customers professionally and proactively to provide product information and advice.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Biomedical Equipment Technician
United States Air Force
04.1991 - 07.2011
- Active Duty E-7
- Enhanced equipment performance by conducting thorough preventive maintenance on biomedical devices.
- Improved patient safety by routinely inspecting and calibrating essential medical equipment for optimal functionality.
- Increased hospital efficiency with timely troubleshooting and repair of critical biomedical systems.
- Streamlined inventory management, maintaining accurate records of all medical equipment repairs and replacements.
- Reduced downtime by promptly responding to service calls and efficiently resolving technical issues in field.
- Collaborated with interdisciplinary teams for seamless integration of new technology into healthcare facilities.
- Ensured regulatory compliance by diligently updating documentation according to industry standards and protocols.
- Optimized resource allocation, managing tools and spare parts inventory for efficient workflow and cost reduction.
- Trained junior technicians in proper diagnostic procedures, fostering culture of continuous learning and skill development.
- Established clear communication channels with vendors, enabling swift resolution of parts supply issues.
- Promoted patient satisfaction by keeping medical equipment well-maintained, ensuring uninterrupted access to vital care services.
- Safeguarded sensitive data through diligent adherence to privacy regulations during device servicing and maintenance processes.
- Evaluated emerging technologies to recommend cost-effective upgrades or replacements for outdated biomedical systems.
- Delivered comprehensive training sessions for clinical staff on use and maintenance of newly acquired medical devices.
- Expedited resolution of technical challenges with keen attention to detail during diagnostics and root cause analysis processes.
- Minimized risk of malfunctions through rigorous quality control measures applied during routine equipment inspections.
- Supported facility expansion projects by effectively coordinating installation of advanced biomedical equipment.
- Enriched knowledge base by actively participating in relevant industry conferences, workshops, and training sessions.
- Leveraged strong relationships with manufacturers to expedite warranty claims processing when necessary.
- Developed streamlined reporting procedures for equipment malfunction incidents, enhancing efficiency of corrective action plans.
- Maintained safe work environment and adhered to privacy regulations.
- Diagnosed cause of problems and completed repairs.
- Documented information regarding installations, repairs and inventory checks.
- Performed preventive maintenance for medical equipment.
- Documented service and repair procedures accurately and completely and submitted monthly reports to manager.
- Performed Electrical Safety Inspections (ESI) and Performance Assurance (PA) inspections.
- Responded to customer requests for service and repairs within 24 hours.
- Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
- Coordinated allocation of nursing service equipment and supplies within facility and established guidelines for efficient, economical use.
- Assisted customers with budget planning and recommendations on cost-effective replacement alternatives for outdated, issue-prone equipment.
- Developed presentations and provided on-site demonstrations of latest biomedical devices, technologies and procedures.
- Provided validation, inspection, repairs and maintenance on clinical biomedical equipment.
- Inspected, tested and calibrated medical equipment before installing.
- Researched catalogs and parts lists to locate components for repairs.
- Soldered loose connections in equipment to reduce safety hazards and improve performance.
- Checked facility's structural environment to assess for electrical, mechanical and other safety hazards.
Education
High School Diploma -
University High School
Morgantown, WV05.1986
Skills
- Critical Thinking Abilities
- Project Management Experience
- Regulatory Compliance Understanding
- Interpersonal Skills
- Customer Service Orientation
- Adaptability and Flexibility
- Quality Assurance Practices
- Attention to detail
- Teamwork and Cooperation
- OSHA Regulations
- Regulatory Standards
- Safety Compliance
Timeline
Biomedical Equipment Support Specialist
Department Of Veterans Affairs
06.2023 - Current
Biomedical Equipment Support Specialist
Department Of Veterans Affairs
11.2021 - 03.2023
Facility Operations Specialist
Department Of Defense
03.2015 - 08.2021
Medical Logistics Specialist
Department Of Defense
04.2014 - 03.2015
Medical Logistics Specialist
Signature Performance
06.2013 - 11.2013
Medical Logistics Specialist
DP Technology Services
11.2012 - 06.2013
Medical Logistics Specialist
Allen Corporation
05.2012 - 11.2012
Sales Floor Cerk
Knecht Lumber
05.2012 - 05.2012
Biomedical Equipment Technician
United States Air Force
04.1991 - 07.2011
High School Diploma -
University High School
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