WAYNE HENRY
Concord,NC
Summary
Strong teamwork and organizational skills. Adept at building loyal relationships with customers by
providing exceptional work. Well-versed in estimating jobs and completing work within promised timeframes.
Good communication and problem-solving abilities.
Ready to offer years of experience and take on a challenging new role.
Competent in working alone or as part of a team to complete tasks.
Skilled at operating equipment, lining up pieces and updating logs.
Valid North Carolina license and clean driving record.
Valid Commercial Pesticide Applicator license for the state of North Carolina.
Reliable worker with strong mechanical aptitude and willingness to learn.
Authorized to work in the US for any employer.
Overview
29
29
years of professional experience
Work History
Transportation Safety Assistant
Cabarrus County Schools
Concord, NC
10.2023 - Current
- Provided administrative support to senior management team.
- Greeted visitors, clients and guests in a professional manner.
- Developed positive relationships with internal customers through effective communication techniques.
Corrugator, Alignment Technician
Oasis Alignment Services
Concord, NC
12.2021 - Current
- Mechanical Maintenance
- Preventative maintenance on corrugated machines
- Assist the Engineer with Increasing Efficiency and Innovative Machine Alignment Solution
- Set up, adjusted, and maintained corrugator machine according to specifications.
- Inspected finished products for conformance to quality standards.
- Monitored production process and detected malfunctions in the machine.
- Performed regular maintenance on the corrugator machine as required.
- Adjusted rollers and blades to ensure proper alignment of material.
- Troubleshot problems with the machine and made necessary repairs or adjustments.
- Maintained cleanliness of work area by removing scrap paper from machines.
- Performed routine checks on equipment to ensure it was functioning properly.
- Ensured that all safety procedures were followed when operating the corrugator machine.
Chief Executive Officer, Garage Door Specialist
Active Garage Door Inc
Concord, NC
07.2019 - 11.2021
- Installed commercial and residential garage doors and openers
- Repaired and removed garage doors and openers
- Troubleshooted and assisted customers with garage door problems
- Developed strategic plans and objectives to ensure organizational growth and profitability.
- Established policies, procedures, and protocols to improve operational efficiency.
- Negotiated contracts with vendors, suppliers, and partners.
- Led the recruitment process for executive-level positions within the organization.
- Oversaw all aspects of financial management, including budgeting and forecasting.
- Managed relationships with shareholders, stakeholders, customers, and other key constituents.
- Implemented new technologies to streamline processes across departments.
- Analyzed market trends and competitor activities to inform product development decisions.
- Ensured compliance with government regulations regarding safety standards and labor laws.
- Cultivated strong relationships with business partners by providing exceptional customer service.
- Led organization by establishing business direction and actualizing operational plans to meet goals.
Supervisor
A Family Garage Door
Miami, Fl
12.2005 - 07.2019
- Directed and supervised team of 15 employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Created new strategies for improving customer service standards within the organization.
Security Supervisor
WORLDCOM Data center
Miami, Fl
01.2003 - 01.2005
- Make the payroll and workers standard activity procedures
- Manage a team of nine junior staff
- Supervised timesheet management and activities sheets
- Managed daily progress reports incident reports and inspections
- Conducted monthly team meetings and trainings
- Effectively communicate sensitive data to WorldCom branch Personnel
- Inspection of reporting on all site equipment such as CCTV, AC & Generators
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Investigated incidents, wrote detailed reports, and made recommendations for improvements in the security program.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Developed strategies for mitigating risks associated with physical security elements such as locks, cameras, alarms.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Collaborated closely with law enforcement agencies to provide assistance during investigations or emergencies.
Night shift Supervisor
IPC International Corporation
Miami, FL
01.2001 - 01.2003
- Review mall status and log record to ensure the mall safekeeping
- Monitor patrol and investigate inside and outside area of the mall
- Supervised entire night crew, tenants, contractors and all security officers.
- Overseed the night shift operations and ensure safe working environment for all personnel.
- Ensured compliance with safety regulations, company policies and procedures.
- Maintained accurate records of time cards, payroll information and other relevant documents.
- Assigned work schedules and monitored progress against goals set by management.
- Resolved customer complaints in a timely manner within established guidelines.
Security officer
George Goody’s Security Co.inc
Miami, Fl
01.1995 - 01.2001
- Patrol shopping center parking lot to ensure and maintain the safety of the customer and property
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted in the development and implementation of security policies and procedures.
Education
High School Diploma -
Frome Technical High Westmoreland, JA
Westmoreland Jamaica Skills
- Usability
- Maintenance
- English expert
- Automotive & Garage door repair
- Automotive Repair and diagnostic
- Customer service
- Agile
- Heavy lifting
- Heavy equipment operation
- Security
- Management
- Parts Lubrication
- Troubleshooting Abilities
- Fluid Checks
- Brake Repairs
- Machinery Operation
- Alignments Knowledge
- Oil Changes
- Maintenance Management
- Facility Cleaning
- Alignments Experience
- Power Tool Operation
- Automotive Maintenance
- Equipment Maintenance
- Puncture Repair
- Air Filter Replacement
References
REFERENCES Available Upon Request
Languages
- Fluent in English & Spanish
Timeline
Transportation Safety Assistant
Cabarrus County Schools
10.2023 - Current
Corrugator, Alignment Technician
Oasis Alignment Services
12.2021 - Current
Chief Executive Officer, Garage Door Specialist
Active Garage Door Inc
07.2019 - 11.2021
Supervisor
A Family Garage Door
12.2005 - 07.2019
Security Supervisor
WORLDCOM Data center
01.2003 - 01.2005
Night shift Supervisor
IPC International Corporation
01.2001 - 01.2003
Security officer
George Goody’s Security Co.inc
01.1995 - 01.2001
High School Diploma -
Frome Technical High Westmoreland, JA
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