Summary
Overview
Work History
Education
Skills
Timeline

Wayne Heron

Phoenix,AZ

Summary

Was born and Raised in Rural Wyoming. Spent much of childhood actively involved in Church,Scouts and sports.

Spent summers working on a friends farmdeveloping very strong work ethics,

Joined US Army after high school and served 6 years,two of them overseas in Korea.

Spent 14 years managing farrow to finish swine farms throughout midwest until January od year 2000.

Relocated after a series of tornadoes destroyed the farm I was working on in Iowa.

Spent first 5 years in Arizona as a property manager and maintenance where I was soley responsible for 53 units,leasing and readying for rentals once vacated. Did all the maintenance of the properties myself.

Entered the Sales arena in 2011with Safety Services and excelled. Over the next 10 years I achieved many accolades and awards including many sales partner of the month and Quarter. Received employee of the year Twice.

Went out on my own to try and make my own business but did not fare to well once COVID Hit.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Self Employed

Herons Maintenance And Labor
02.2020 - Current
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Operated varied hand and power tools to complete repairs.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Installed and maintained plumbing and HVAC systems.
  • Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Installed new locks, door handles, and door closers.
  • Executed tasks within time and budget constraints.
  • Wrote and revised maintenance procedures.
  • Followed safety protocols to minimize workplace accidents.
  • Developed and implemented strategies to improve maintenance processes.
  • Positively engaged with customers and maintained professional appearance as company representative.

Sales Closer

JJ Safety LLC
02.2018 - 01.2020
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Stayed current on company offerings and industry trends.
  • Generated new leads through networking and attending industry events.
  • Set and achieved company defined sales goals.
  • Met existing customers to review current services and expand sales opportunities.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Developed and implemented sales strategies to increase profits.
  • Achieved or exceeded company-defined sales quotas.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Negotiated prices, terms of sales and service agreements.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Exceeded quarterly sales goals by 110%.
  • Exceeded monthly sales goals by 10%.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Quoted prices, credit terms and other bid specifications.

Sales Manager and Closer

Safety Services LLC
01.2011 - 02.2018
  • Implemented systems and procedures to increase sales.
  • Established and cultivated solid business relationships with new or existing customers.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Met with clients, delivering presentations, and educating on product and service features and offerings.
  • Managed accounts to retain existing relationships and grow share of business.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved customer issues quickly to close deals and boost client satisfaction.

Education

No Degree - General Studies And 2 Years Credits Earned Through

University of Maryland, APO San Francisco 96251

High School Diploma -

Worland Senior High School, Worland ,Wyoming
1985
  • Honoree of Spanish Student of the Year 1983
  • 3.7 GPA
  • Extracurricular Wrestling Team Captain,Student Council,Spanish Club ,Editor of Weekly Newsletter

Skills

  • Complex Project Negotiations
  • Customer Order Management
  • Product and Service Management
  • Market Intelligence
  • Strategic Direction
  • Discount Planning
  • Coaching and Mentoring
  • Marketing Strategies
  • Sales Records Management
  • Self-Motivated
  • Closing Techniques
  • CRM Software
  • Fortune 500 Company Sales
  • Verbal and Written Communication
  • Review Contracts
  • Analytical Problem Solver
  • Goals and Performance
  • Persuasive Selling
  • Continuous Improvements
  • Territory Expansion
  • Sales Strategy Development
  • Excellent Communication Skills
  • Negotiations Expert and Strong Deal Closer
  • Compelling Sales Proposal Writer
  • Sales Expertise
  • Product Knowledge
  • Exceptional Multitasking Skills
  • New Business Generation
  • Price Schedules
  • Sales Quota Management
  • Direct Sales
  • Sales Presentation
  • Time Management

Timeline

Self Employed - Herons Maintenance And Labor
02.2020 - Current
Sales Closer - JJ Safety LLC
02.2018 - 01.2020
Sales Manager and Closer - Safety Services LLC
01.2011 - 02.2018
University of Maryland - No Degree, General Studies And 2 Years Credits Earned Through
Worland Senior High School - High School Diploma,

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Wayne Heron