This resume displays a seasoned professional with over 25 years of executive management experience. With a degree in Business Administration, with emphasis on Leadership Development, and a Certificate of Achievement in Supervision Management, he has a wealth of experience in operations, logistics, and resource mapping. He is also a substitute teacher with a credential for K-12 and has coursework in Psychology/Religion. His experience includes serving as an Executive Pastor/Elder at a multi-ethnic congregation and as a Social Services Director at a health and wellness center. He has also worked as a driver/customer specialist for Lyft and Uber Technologies and as a licensed agent/life and health specialist for an insurance brokerage. He is a strong communicator and collaborator with a passion for personal and professional growth. Professional Customer Specialist motivated to provide highest quality customer experience. Strong administrative and organizational skills. Dedicated to increasing customer satisfaction and retention through efficient and accurate problem resolution. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.