Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Work Preference
Quote
Interests
Timeline
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Wayne Jensen

Transportation Professional
CLEARFIELD,UT

Summary

Dynamic operations leader with a proven track record at Utah Transit Authority, excelling in safety oversight and customer relationship development. Spearheaded process improvements that enhanced service delivery and increased efficiency. Adept at coaching teams to achieve operational excellence while fostering a culture of continuous improvement and accountability.

Overview

27
27
years of professional experience

Work History

Commuter Rail Field Operations Supervisor

Utah Transit Authority
11.2011 - 08.2025
  • Conducted regular site inspections to ensure adherence to quality standards and identify areas for improvement.
  • Managed field operations for successful project completion, ensuring timely delivery and client satisfaction.
  • Developed standard operating procedures to ensure consistent work results across all team members and improve overall operational efficiency.
  • Maintained accurate documentation of field activities, facilitating efficient reporting and analysis of results.
  • Collaborated with management to develop strategic plans for operational improvements, driving long-term success in the organization.
  • Coordinated with other supervisors to allocate resources effectively, minimizing downtime and maximizing productivity.
  • Assessed employee performance through regular evaluations, providing constructive feedback to promote growth and improvement.
  • Conducted scheduled and impromptu evaluations to assess work performance.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Inspected equipment and tools used for safe operation.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Enforced environmental policies aligned with regulatory requirements as well as internal initiatives aimed at sustainable business practices.

VP of Operations /Terminal Manager

Western Express Trucking, J-Mar Trucking
07.1998 - 08.2011
  • Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
  • Streamlined operations by identifying inefficiencies and implementing process improvements.
  • Supported project management team for optimal performance.
  • Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
  • Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
  • Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
  • Increased company profits through performance optimization strategies and efficiency improvements.
  • Established performance goals for department and outlined processes for achievement.
  • Reduced operational costs by optimizing resource allocation and negotiating better contracts with suppliers.
  • Championed employee development programs to enhance skills, increase retention rates, and build a high-performance workforce.
  • Supported Executive Team in reviewing, identifying, and prioritizing strategic initiatives.
  • Set clear goals to monitor targets and offered real-time input on performance and motivation.
  • Facilitated timely decision-making through accurate data analysis and insightful reporting on key operational metrics.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Drove team engagement to achieve aggressive company targets.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.

Education

No Degree - Diesel Mechanics

Sevier Valley Technical
Richfield, UT

Skills

  • Customer relationship development
  • Coaching skills
  • Operations management
  • Project leadership
  • Training and coaching
  • Safety oversight
  • Incident response
  • Service delivery management
  • Time management
  • Reliability

Accomplishments

Married for 42 years, Same wonderful wife, 3 Grown Children, 7 Grandchildren.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemote

Important To Me

Work-life balanceCompany CultureHealthcare benefitsPaid time offPaid sick leave4-day work week

Quote

The decisions I make today will determine my destiny tomorrow.
Wayne Jensen

Interests

Happy life

Timeline

Commuter Rail Field Operations Supervisor

Utah Transit Authority
11.2011 - 08.2025

VP of Operations /Terminal Manager

Western Express Trucking, J-Mar Trucking
07.1998 - 08.2011

No Degree - Diesel Mechanics

Sevier Valley Technical