- Enjoy participating in outdoor activities for overall physical and mental well-being
- Community Cleanup
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Participate in jogging and playing hoops, as recreational activities to maintain physical fitness
- DIY and Home Improvement
- I like working with my hands and fixing things
- Gym Workouts
- Reading
- Animal Care
- I have a passion for photography and editing photos
- Swimming
- I enjoy cooking for friends and family gatherings
- Music
Wayne J. Murray
Princeton,NJ
Summary
Seasoned Project Manager with over 12 years of experience in leading cross-functional IT projects, demonstrating exceptional financial acumen and stakeholder management. Expert in Agile and Waterfall methodologies, driving cost-effective solutions and fostering vendor relationships. Proven track record in delivering projects within scope and budget, underpinned by strong communication and organizational skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Content Migration Manager - Contractor
HCP
04.2024 - 09.2024
- Manage website data content migration for HCP (Healthcare Professionals) platform migration
- Work with business leads and vendors to migrate legacy content management data over to a new Drupal platform
Sr. Project Manager/Relationship Manager- Contractor
Intepros/Independence Blue Cross
03.2023 - 03.2024
- Delivered on a $1.6 M healthcare system migration initiative, driving transformation with changes to business processes, systems and platforms while maintaining customer trust
- Partnered with business teams to turn ideas for Medicare Advantage innovations into actionable deliverables
- Executed on various deliverables simultaneously involving vendor management, infrastructure setup, and multiple delivery team execution
- Managed cross functional teams responsible for delivering strategic, regulatory, and compliance initiatives
- This involved working with solution architects to deliver multiple solution design flows encompassing a roadmap and path forward to engineer business processes and infrastructure interdependency design flows driving execution on a new claim’s healthcare model, replacing a legacy footprint
- Managed all phases of the project life-cycle process, from planning, executing, monitoring, controlling and closing, in order to deliver anticipated technology and business processes within the constraints of the project scope, resources, time, and budget
- Managed a healthcare claims coordination of benefits program of high visibility, running various project work streams within it by weekly engagements with senior management
- Instrumentally led integration touchpoints to effectively deliver on key milestones supporting a large waterfall endeavor
- Demonstrated great presentation skills, providing up to date status and results of ongoing initiatives to senior management via reports and PMO tollgates
- Managed risks, establishing contingency plans, identifying trigger events and activities initiating mitigation
- Facilitated stakeholder risk assessment, ranking the top project’s risks in terms of total impact
- Subsequently reporting the risk, issue CR in Clarity, echoing the mitigation steps on the weekly status calls
- Delivered on time monthly project team resource forecasting, involving the management of resource actuals and forecast supporting capacity management
- Consistently working between business and IT to reevaluate the scope and timelines via stakeholder management sessions
- Administered team SharePoint repos for organizational process management
- Managed several healthcare delivery workstreams simultaneously driving delivery of quality and cost savings on time and within budget
- Organized collaborations involving multiple project teams to identify and draw dependencies across project charters mitigating risk and supporting smooth execution
- Provided weekly status reports to management advocating transparency on projects latest status
- Facilitate daily standups, identifying any potential risk or blockers
- Prioritized project goals with PMO management and project sponsors, resulting in the creation of all project planning documentation including updates, status reports, clarity reports, Risk, issues, and change request following Waterfall/Agile project methodologies while adhering to PMO guidelines
- Developed strong relationships with team members and key project stakeholders to ensure open communications throughout the project
Business Relationship Manager
UHG
05.2018 - 02.2023
- Company Overview: UnitedHealth Group
- Working as an IT business partner, building relationships and leading various workstreams to transition from leveraging pharmacy helpdesk agents to utilizing pharmacy helpdesk portals, reaping savings at a rate of $715k a month
- Managed budget leveraging Clarity PPM Optics for KTLO program
- Through great presentation skill, provide up to date status and results of ongoing initiatives to senior management
- Executing on large regulatory project involving business segments awareness and adherence to government ACA newly proposed healthcare services best practices
- Executing in a program management space leveraging tools such as Rally and Smartsheet to deliver key results for a multi factor authentication program, driving compliance throughout the organization reducing data breach vulnerability, saving the company hundreds of thousands of dollars in remediation activity
- Engaged in resource capacity management involving resource actuals and forecasting
- This involves the analysis of the department resource actuals and trends
- Consistently working between business and IT to reevaluate the scope and timelines via stakeholder management sessions
- Provided organizational functional management alignment between functional management layers and HR direct reports
- Played a key role in setting up a Healthcare Data Externalization and Consumer Intake process
- As a result, several teams were formed to support the model and deliver on a key initiative saving the company millions of dollars while driving efficiency
- (Tools used Github Repo; SharePoint; ServiceNow, and MS Excel)
- Managed the financials of a large “KTLO” program affording various GPS projects to be staffed with vital resources
- Managed several software development projects simultaneously driving delivery of quality, cost saving and speed to market initiatives on time and within budget
- Effective in pulling together multiple project teams to identify the dependencies and execute as a program where beneficial to do so, managing risk, and engaging ART framework
- Proactively provided cross app integration awareness sessions
- Provided guidance to peer PM’s with leveraging tools and keeping within accordance of release compliance guidelines
- Provided weekly dashboards to management advocating transparency on projects latest status
- Facilitate daily standups, identifying any potential risk or blockers
- UnitedHealth Group
Project Manager
Murray Computing Services, LLC
05.2016 - 04.2018
- Spearheaded the deployment of AWS LZ and Drupal sites, enhancing project delivery efficiency by leveraging Google Docs, Jira, and Smartsheet, resulting in the decommissioning of redundant systems and achieving significant cost savings
- Orchestrated resource management and reporting for enterprise-level projects, aligning daily activities across multiple work-streams and leveraging synergies, which streamlined operations and improved project outcomes
- Championed daily scrum huddles and risk mitigation strategies across 50+ applications with a team of 100+ resources, fostering a culture of transparency and accountability, and enhancing project delivery timelines
Sr. Project Manager
Wyndham Hotel Group/Tek Systems
10.2015 - 04.2016
- Led digital content management initiatives, driving impactful release and budget management across enterprise systems, achieving over $200k in annual savings by optimizing digital solutions
- Orchestrated the tracking of project deliverables using Clarity, maintaining documentation accuracy and ensuring team alignment, which streamlined project execution
- Spearheaded the simultaneous leadership of multiple digital projects, mitigating risks and ensuring progress, which culminated in the strategic reengineering of hotel group reservation systems and a $1 million project portfolio, saving $100k+ through efficient system deployment
Sr. Project Manager
IEEE/Robert Half Tech
05.2015 - 08.2015
- Spearheaded the development and launch of a proof-of-concept infrastructure, achieving a 20% increase in project delivery efficiency by adopting an Agile methodology and streamlining web development processes
- Orchestrated the design and execution of ecommerce projects, delivering all initiatives on time and 15% under budget, through effective cost management and infrastructure consolidation
- Led a cross-functional team in the successful migration and decommissioning of VM environments, implementing a POC within AWS, which enhanced operational efficiency by 25%
Sr. Manager
Avaya Inc.
04.2013 - 04.2015
- Spearheaded the implementation of a new outbound freight revenue recognition capability, directly contributing to a 20% increase in revenue and enhancing compliance measures by streamlining processes
- Led a transformational project that improved visibility tracking with quality cross docking inspection sites for an APAC region, enhancing operational efficiency by 30% and customer package tracking accuracy
- Managed a global supply chain management program across multiple regions, achieving on-time and within-budget delivery, and realized annual savings of $70,000 - $300,000 by optimizing resource allocation and streamlining project management practices
Education
Associate of Science - Information Systems
Thomas Edison State University
02.2025
Areas of Study - Business Administration and Information Technology
Rutgers University
01.2017
Skills
- People management
- Budget management
- Risk management
- Change management
- Audit control
- MS Office
- MS Visio
- MS Excel
- MS Project
- SharePoint
- SMARTSHEETS
- PPM Tool – Clarity
- Rally User Story Management Tool
- Collaboration Tools
- Teams
- WebEx
- GoToMeeting
- Google Docs
- SCOPIA virtual meeting room
- Skype
- Storage Sharing and Collaboration
- Google Drive
- Dropbox
- Amazon Drive
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
Notable Accomplishments
- Led various IT workstreams, implementing the migration of a legacy healthcare system to a new enterprise-wide platform standing up new transformative claims business process.
- Led an initial engagement with a new print vendor replacing a current vendor scaling efficiencies.
- Instrumental in the delivery of business/system process flows providing solutioning for an in-flight multiphase delivery.
- Working as an IT business partner, led various workstreams to transition from leveraging pharmacy helpdesk agents to utilizing pharmacy helpdesk portals, reaping savings at a rate of $715k a month.
- Executed on a regulatory project involving business segments awareness and adherence to government newly proposed healthcare services best practices.
- Planned and executed multiple sprint iterations involving a Multi-factor Authentication Compliance initiative, leveraging Rally and Smartsheet amongst a few tools.
- Diligently executed the collection of legacy systems requiring modernization upgrades averaging $15M collectively.
- Setup Kanban boards and provided financial dashboards on department’s current burn and forecasted expectations.
- Directed multiple engineering teams to deliver a transformational data exposing/consuming platform POC.
- Organized integration touchpoints effectively supporting an Agile Release Train and Value Stream.
- Diligently managed KTLO program finances, keeping value stream and key stakeholders apprised of the budget health.
- Successfully improved a supply chain integration process, identifying and resolving project interdependencies, delivering new business process capabilities with digital projects, resulting in annual savings of $70k.
- Accomplished a global multimillion-dollar deliverable to enable freight revenue recognition capabilities ahead of schedule and within budget, leveraging an SDLC framework with operational excellence, resulting in savings and increased revenue.
- Effectively provided Agile and SharePoint overview training as part of onboarding for new Project resources.
Community Outreach Engagement
Change Church, West Ampton, NJ, Change Agent, 05/17, Current, Participate in community outreach events, and weekly service activities., Provide student mentoring.
Professional Development
- PMP Discipline, PMI Agile-SCRUM Training - Business Analysis Discipline and Certificate - Six Sigma (Greenbelt) Training
- PMI Alumni
- Completed Organizational Foundational training
- The Chubb Institute - Information Systems Specialist Certification
- AWS Certified Solutions Architect - Associate Training
Certification
- [State] Driver's License
- Project Management Institute Agile Certified Practitioner (PMI-ACP) Working on completing.
- Six Sigma Certification
Interests
Timeline
Content Migration Manager - Contractor
HCP
04.2024 - 09.2024
Sr. Project Manager/Relationship Manager- Contractor
Intepros/Independence Blue Cross
03.2023 - 03.2024
Business Relationship Manager
UHG
05.2018 - 02.2023
Project Manager
Murray Computing Services, LLC
05.2016 - 04.2018
Sr. Project Manager
Wyndham Hotel Group/Tek Systems
10.2015 - 04.2016
Sr. Project Manager
IEEE/Robert Half Tech
05.2015 - 08.2015
Sr. Manager
Avaya Inc.
04.2013 - 04.2015
Areas of Study - Business Administration and Information Technology
Rutgers University
Associate of Science - Information Systems
Thomas Edison State University
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