Wayne Johnson
Professional Painter/Maintenance
South Lebanon,OH
Summary
Driven by a commitment to excellence, leveraged skills in surface preparation and color matching to enhance client satisfaction at H2 Customs. Proactive approach to quality control and team training significantly improved project outcomes, showcasing my leadership and technical expertise in maintaining high standards across diverse environments.
Overview
25
25
years of professional experience
1
1
year of post-secondary education
Work History
Painter & Maintenace
H2 Customs
Cincinnati, OH
02.2020 - 11.2022
- Applied primer, paints, varnishes and lacquers to walls and surfaces using traditional and sprayer methods.
- Prepared trim, walls and ceilings for painting by cleaning, smoothing, and priming.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Increased client satisfaction by providing accurate color consultations and recommendations.
- Climbed scaffolding, staging, ladders, and planks to reach work area surfaces and observed safety protocols to prevent falls.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Consistently met safety regulations while working on-site at both residential and commercial properties.
Shop Owner
Wahoos Music Shop
02.2010 - 07.2018
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Enhanced store aesthetics with strategic product displays that attracted customers'' attention and facilitated sales growth.
- Implemented loss prevention strategies to minimize instances of theft or damage within the store.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Corrected faults and maximized performance by rebuilding systems and individual components.
Maintenance & Construction
First National Bank
06.2002 - 10.2007
- Maintained clear documentation of all work performed, aiding future troubleshooting efforts and ensuring regulatory compliance.
- Reduced downtime by promptly responding to emergency calls for electrical repairs and maintenance tasks.
- Contributed to cost savings through diligent inventory management, avoiding unnecessary expenses due to excess material waste or shortages.
- Assisted in the development of project schedules and budgets, utilizing expertise in estimating labor hours, materials costs, and job timelines for accurate forecasting purposes.
- Maintained high customer satisfaction rates by providing exceptional service during routine maintenance visits, as well as addressing any concerns promptly upon request.
- Consistently met deadlines by effectively prioritizing tasks and working efficiently under pressure in a fast-paced work environment.
- Conducted preventive maintenance on equipment.
- Managed business report generation, recordkeeping and supply ordering.
- Supported a safe working environment by training team members on best practices for handling electricity-related hazards.
- Installed new equipment and modified existing equipment.
- Audited supply inventories.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Replaced and repaired lighting fixtures and electrical control and distribution equipment.
- Fabricated custom and replacement parts according to specifications, using hand tools.
Manager Auto Detailer
Z Bart
Cincinnati, OH
07.1999 - 08.2001
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Washed cars and trucks daily for auto dealership.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Shined vehicle windows and windshields to remove water spots.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Served as a trusted expert in auto detailing techniques, advising colleagues on best practices for achieving desired results.
W Johnson Painting
Owner Operator Independent
South Lebanon, Ohio
05.1999 - Current
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Provided on-site supervision to ensure adherence to project specifications, safety regulations, and company policies at all times.
- Enhanced customer satisfaction by thoroughly understanding their preferences and consistently exceeding expectations in the final product.
- Enhanced project efficiency by effectively delegating tasks and closely monitoring progress.
- Streamlined communication with clients by providing regular updates on project status and addressing concerns promptly.
- Maintained detailed records of all projects, including budgets, materials used, timelines achieved, and client feedback for future reference.
- Ensured consistent quality by implementing company standards and conducting thorough inspections of completed work.
- Implemented environmentally friendly practices such as recycling unused paint or using low-VOC products to reduce environmental impact while maintaining high-quality results.
- Delivered exceptional results under tight deadlines through effective time management strategies.
- Reduced material waste by accurately estimating required supplies and implementing cost-effective solutions.
- Efficiently managed multiple simultaneous projects without compromising quality or deadline adherence through meticulous organization and prioritization.
- Achieved timely completion of painting projects by managing schedules and coordinating with subcontractors.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Inspected equipment and tools used for safe operation.
- Developed and maintained positive relationships with clients and other stakeholders.
- Supported construction and extraction workers to facilitate timely completion of projects.
Education
GED -
Warren County Career Center
Lebanon, OH 07.1992 - 07.1993
Skills
Surface Preparation
Color Matching
Paint mixing
Indoor and Outdoor Painting
Cabinet Refinish Specialist
Timeline
Painter & Maintenace
H2 Customs
02.2020 - 11.2022
Shop Owner
Wahoos Music Shop
02.2010 - 07.2018
Maintenance & Construction
First National Bank
06.2002 - 10.2007
Manager Auto Detailer
Z Bart
07.1999 - 08.2001
W Johnson Painting
Owner Operator Independent
05.1999 - Current
GED -
Warren County Career Center
07.1992 - 07.1993
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