Wayne Kirsten
Newton Lower Falls,MA
Summary
Seasoned Director of Food and Beverage with a proven track record at Omni Hotels & Resorts, spearheading initiatives that significantly enhance dining experiences. Successful team leader with deep knowledge of managing and training protocols. Budget-conscious when cutting service costs, without sacrificing top-notch quality. Poised professional with extensive knowledge of luxury hotel beverage programs.
Overview
4
4
years of professional experience
Work History
Director of Food and Beverage
Omni Hotels & Resorts
Boston, MA
04.2021 - Current
- Inspected dining and serving areas for cleanliness and proper setup.
- Responded promptly to customer inquiries or complaints regarding food quality or service issues.
- Analyzed industry trends in order to stay current on new developments related to food and beverage operations.
Director of Food and Beverage
Omni Hotels & Resorts
Boston, MA
04.2021 - Current
- Inspected dining and serving areas for cleanliness and proper setup.
- Responded promptly to customer inquiries or complaints regarding food quality or service issues.
- Analyzed industry trends in order to stay current on new developments related to food and beverage operations.
Skills
- Staff leadership
- Training
- Recruitment and hiring
- Menu development
- Sanitation controls
- Operational efficiency
- Collaboration
- CBA/Union experience
Accomplishments
- Omni Beverage Committee, Chairman (2019-2024)
- Participated in the preparation and rollout of the Flavor Origins Beverage Program resulting in BevX Awards Best Overall Beverage Program 2020
- TIPs Train the Trainer certified since 2014
- ServeSafe Food Protection Manager, expires Aug, 2029
Timeline
Director of Food and Beverage
Omni Hotels & Resorts
04.2021 - Current
Director of Food and Beverage
Omni Hotels & Resorts
04.2021 - Current
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