Wayne Kozak
Chantilly,VA
Summary
Professional with experience managing automotive detail operations. Skilled in team collaboration, process optimization, and quality control, ensuring top-tier results and customer satisfaction. Strong adaptability to changing needs, reliable in maintaining operational efficiency. Known for leadership, effective communication, and results-driven approach.
Overview
13
13
years of professional experience
Work History
Detail Shop Manager
Hertrich Nissan
10.2014 - 10.2025
- Managed operations of the detail shop, focusing on enhancing service quality and customer satisfaction.
- This role involved coordinating daily activities, optimizing workflow, and ensuring adherence to standards.
- Engaged with customers to understand their needs and deliver tailored solutions.
- Implemented strategies to improve efficiency and reduce service times.
- Led a team of up to six employees at a time.
- Helped cut costs of the shop by lowering the amount of products needed to correctly complete a job.
Factory Floor Worker
Harris Manufacturing
09.2012 - 12.2013
- Worked on the factory floor, contributing to the production process by operating machinery and handling materials.
- Responsibilities included maintaining equipment, adhering to safety protocols, and supporting team efforts to meet production targets.
- Focused on quality control and efficient task execution.
Education
No Degree - Programming
Delaware Tech Community College
Chantilly, VA12.2014
Skills
- Operations Management
- Workflow Optimization
- Quality Control
- Customer Satisfaction
Timeline
Detail Shop Manager
Hertrich Nissan
10.2014 - 10.2025
Factory Floor Worker
Harris Manufacturing
09.2012 - 12.2013
No Degree - Programming
Delaware Tech Community College