
Passionate about computers and information technology, with hands-on experience studying and working with a wide range of hardware, software, and emerging technologies. Skilled in troubleshooting, system building, and technical support. Holds a diploma in Information Technology and I am committed to continuous learning and delivering reliable, high-quality results.
Provided administrative support to ensure efficient daily operations, including managing correspondence, scheduling appointments, organizing files, and maintaining office supplies. Assisted staff and clients with inquiries, prepared documents, and handled data entry with accuracy and confidentiality. Demonstrated strong communication, multitasking, and organizational skills in a fast-paced office environment.
Built custom PCs from individual components to fully assembled systems, ensuring proper installation, compatibility, and performance. Conducted thorough diagnostics and stress testing to verify stability and confirm the system meets each clients specific needs.
Customer Service Coordinator with experience at Total Quality Logistics, skilled in managing high-volume client inquiries, coordinating shipment details, and resolving issues to ensure on-time deliveries. Proven ability to communicate with drivers, customers, and internal teams while maintaining accurate records and providing proactive updates. Organized, detail-driven, and focused on building strong customer relationships and improving overall service performance.
Recognized as Best Customer Service Coordinator for outstanding performance and service excellence.
Achieved a 92 overall academic average in the IT Support Specialist program.