Summary
Overview
Work History
Education
Skills
Military Experience
Career Accomplishments
Timeline
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Wayne MacDonald

Syracuse

Summary

Dynamic leader with extensive experience at Rite-Aid, driving productivity improvements and reducing product short to shipped rates. Skilled in employee training and resource allocation, I successfully promoted talent and enhanced team performance, achieving a remarkable 88.4% reduction in safety incidents. Proficient in Microsoft Excel and committed to continuous improvement.

Overview

39
39
years of professional experience

Work History

Department Manager – Inbound Dept. Manager

Rite-Aid
Liverpool , NY
05.2014 - 05.2025
  • Have experience in managing up to 75 associates in various departments.
  • Work with the 2nd shift inbound team members to get them to work efficiently and productively while working safe at the same time.
  • Collaborated with fellow Department Managers, and Asst. Dept. Mgrs. to improve efficiencies and productivity with the inbound teams.
  • Responsible to help manage over 60 million dollars in inventory in the distribution center.
  • Reduced product short to shipped from 98.85 in FY2024 to 99.43% thus far in FY 2025.
  • Develop talent to fill various positions on the shift with hourly and salaried associates.
  • Was instrumental in promoting 4 hourly associates to Asst. Dept. Mgrs.
  • Worked with ADLs to get associates to meet, and exceed, pro-rep standards.
  • Productivity improved from 35% - 40% to the standard of 90% or better through coaching, mentoring, and retraining.
  • Collaborated with team members to reduce Safety lost time rate (due to accidents) by 88.4% from 2019-2024.
  • Motivated.
  • Leadership.
  • Direction.
  • Empowerment.
  • Continuous improvement.

Assistant Manager - 2nd Shift Stocking and Cherry Pick Departments

Rite-Aid
Liverpool, NY
07.2009 - 05.2014
  • Oversee both groups focusing on productivity, safety, training and inventory.
  • Assure associates adhere to Rite-Aid Policies.
  • Develop select associates for future leadership utilizing the Shadow Program.
  • Led four group leads in assisting with the daily operation of the department.

Production Coordinator – 2nd Shift

Rite-Aid
Liverpool, NY
09.2007 - 05.2009
  • Assist with receiving, forks replenishment and cherry pick with the planning of the day’s agenda and goals.
  • Monitor workflow for each department and adjust staffing as needed.
  • Enforce company policies and resolve associate issues.

Group Leader – Various depts.

Rite-Aid
Liverpool, NY
07.1996 - 05.2007
  • Guide associates in the daily replenishment of the forward location in preparation for the days loose pick selection orders.
  • Assist with safety and productivity.
  • Provide assistance to other departments as needed.
  • Associate training.
  • Lead the material handling equipment operators.
  • Oversee associates ensure proper selection of full case store orders.

Loose Pick Selector / Stocker / Bulk Selector

Rite-Aid
08.1993 - 11.1996

Served in the United States Army

United States Army
Boston, MA
11.1986 - 08.1990
  • Resolved problems, improved operations and provided exceptional service.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Gained strong leadership skills by managing projects from start to finish.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Trained to remain combat ready at all times.

Education

High School Diploma -

G. Ray Bodley HS
Fulton, NY

Skills

  • Proficient in Microsoft Word
  • Team leadership
  • Employee training
  • Production planning
  • Resource allocation
  • Time management
  • Conflict resolution
  • Excel
  • PowerPoint
  • WMS
  • Relay payment system

Military Experience

United States Army, 01/01/86, 01/01/90

Career Accomplishments

  • Group Leader of a team assigned to assist in the move into the new Philadelphia CSC, 01/01/03
  • Conducted annual tours of the Liverpool CSC for Syracuse University Supply Chain and Distribution students, answering any questions the students had.
  • Participated in “Diversity in the Workplace and Employment Networking” workshop at Syracuse University.
  • Trained facilitator for Cornerstones of Leadership classes.
  • Safety Committee advisor

Timeline

Department Manager – Inbound Dept. Manager

Rite-Aid
05.2014 - 05.2025

Assistant Manager - 2nd Shift Stocking and Cherry Pick Departments

Rite-Aid
07.2009 - 05.2014

Production Coordinator – 2nd Shift

Rite-Aid
09.2007 - 05.2009

Group Leader – Various depts.

Rite-Aid
07.1996 - 05.2007

Loose Pick Selector / Stocker / Bulk Selector

Rite-Aid
08.1993 - 11.1996

Served in the United States Army

United States Army
11.1986 - 08.1990

High School Diploma -

G. Ray Bodley HS

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Wayne MacDonald