Wayne Molock
Waldorf,Maryland
Summary
Dedicated attention to details employee skilled in providing exceptional administrative duties. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations. With my strong background in administration bringing proven history of providing exceptional leadership and superior performance in professional administrative positions and various professional environments. Accustomed to leveraging adaptable nature and sound judgment in challenging situations. Committed leader aiming to fulfill a professional opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations. Motivated skillful working efficiently under pressure and make sound decisions. Exceptional team leader with outstanding work ethic. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of proficiency, hard work and training. Motivated to learn, grow and excel in Professional Industry. Accomplished Security Manager with 12 years of experience. Committed to strategic planning and delivery of large-scale objectives while maintaining highest levels of integrity and respect. Applies advanced technical, business and logistics acumen to streamline processes. Adept at driving cross-functional teams within high-pressure and deadline-driven environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Station Manager
Maryland Emissions Inspection Station
09.2024 - Current
- Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
- Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
- Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
- Implemented and maintained remote broadcast equipment to guarantee optimum safety, control and security.
- Led team meetings to communicate updates, reinforce expectations, and foster open communication among staff members.
- Developed and implemented safety protocols to maintain a secure working environment for employees.
- Enhanced employee performance by providing ongoing training, coaching, and feedback.
- Updated weekly and monthly program schedule by establishing program availability and determining best time to air.
- Boosted customer satisfaction ratings by consistently delivering high-quality services and resolving complaints in a timely manner.
- Improved station efficiency by implementing new operational strategies and streamlining processes.
- Cultivated positive relationships with vendors, suppliers, and contractors to ensure timely deliveries of products or services needed for successful operations.
- Reduced operating costs through effective budgeting and expense management.
- Fostered a culture of continuous improvement by encouraging staff to identify and address opportunities for process optimization.
- Optimized inventory control systems to minimize waste and maximize resources available for daily operations.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Streamlined communications between departments to improve overall efficiency within the station environment.
- Increased revenue growth with strategic marketing initiatives and promotions.
- Oversaw testing of equipment and components to check for defects.
- Oversaw scheduling and use of facilities used by engineers and producers to complete technical assignments.
- Collaborated with IT department staff to enhance network-based technologies.
Custodial Supervisor
District Photo Inc
01.2014 - 07.2024
- Assigned job duties and monitored performance against objectives.
- Prepared and submitted accident and injury reports.
- Recruited and selected well-qualified employees to fill vacancies.
- Promoted efficient inventory practices among team members.
- Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
- Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
- Coordinated with outside vendors to provide supplies and equipment for staff.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Implemented daily, weekly and monthly cleaning routines for staff to follow.
- Established and enforced safety protocols and guidelines for staff.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Scheduled and prioritized tasks to staff, overseeing work completion.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
- Monitored staff performance and provided feedback to drive productivity.
- Evaluated employee performance and recommended promotions, transfers and dismissals.
- Trained and mentored new staff on cleaning and safety protocols.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Established strong relationships with vendors, negotiating favorable contracts for cleaning products and services.
- Developed customized cleaning plans tailored to each facility''s unique needs and requirements, improving overall effectiveness of services provided.
- Streamlined inventory management, ensuring timely replenishment of cleaning supplies and equipment.
- Consistently met or exceeded cleanliness standards through diligent supervision of custodial staff and personal attention to detail.
- Reduced maintenance costs by conducting regular inspections and preventive maintenance tasks.
- Improved custodial team efficiency by implementing new cleaning procedures and schedules.
- Assisted with budget preparation and monitoring, identifying cost-saving opportunities within the department''s operations.
- Maintained up-to-date knowledge of industry trends, incorporating best practices into departmental policies as appropriate.
- Resolved personnel issues effectively, maintaining a harmonious work environment for all employees.
- Provided comprehensive training for custodial staff, resulting in improved job performance and satisfaction.
- Enhanced workplace safety by enforcing proper use of equipment and adherence to safety protocols.
- Conducted performance evaluations for custodial staff members, providing constructive feedback and setting achievable goals for improvement.
- Established open lines of communication between custodial staff members, encouraging collaboration and problem-solving among the team members.
- Coordinated special event setups and teardowns, ensuring timely completion and minimal disruption to daily operations.
- Implemented green cleaning initiatives, reducing the environmental impact of facility maintenance practices.
Chief of Security
District Photo Inc
01.2014 - 07.2024
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Drafted security operating procedures and training materials for human resources department.
- Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.
- Demonstrated commitment to public safety by patrolling events and well-populated establishments.
- Conducted four security audits per month to identify potential problems related to physical security, staff safety and asset protection.
- Developed improved training methods with focus on public safety and officer awareness.
- Recorded incident reports with detailed accounts of occurrences.
- Trained six new security officers in weekly period.
- Oversaw team of up to ten security officers and managed administrative duties, including scheduling and performance evaluations.
- Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
- Analyzed and investigated all incidents alongside functional management and security supervisors.
- Monitored property and investigated any areas of suspicion.
- Processed both internal and external case sheets.
- Promoted business' development by building and maintaining relationships with new clients.
- Maximized data collection accuracy scores and recorded, stored and analyzed security information with zero discrepancies.
Warehouse Supervisor
District Photo Inc
10.2010 - 01.2014
- Kept optimal quality levels to prevent critical errors and support team performance targets.
- Sent completed entries to DMV for evaluation and final approval.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Corrected any data entry error to prevent later issues such as duplication or data degradation.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Outlined appropriate processes and procedures to fulfill and complete inquiries.
- Verified accuracy and validity of data entered in databases
- Entered client information into databases quickly and with minimal errors.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Developed safety programs to protect workers and reduce injuries.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Determined staffing needs, developing schedules to staff all shifts.
- Assigned tasks to team members to complete within designated time frames.
- Resolved conflicts between team members and addressed complaints or grievances.
- Trained new team members on proper and safe use of tools and equipment.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Operated warehouse material handling equipment correctly to move loads.
- Kept detailed records of inventories and merchandise inventory transactions.
- Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Supported production workers in meeting goals without compromising safety and compliance.
- Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
Education
Organizational Leadership Course
Non Commissioners Officers Course
Marine Corps Base Hawaii06.1990
No Degree - Financial Management
Advance Financial Management Course (3432)
Jacksonville, NC.05.1989
No Degree - Finance
Basic Financial Management Course (3421)
Jacksonville, NC05.1982
High School Diploma -
St. Michaels High School
St. Michaels Md.06.1981
Skills
- Security team management
- Access systems and patrol
- Safety and security
- Program auditing
- Skilled public speaker
- Audit Compliance
- Security personnel training
- AED Training
- Security officer development
- Crime Prevention
- File and records management
- Loss prevention trainer
- Criminal Investigations
- Investigations expert
- Executive protection professional
- Staff Management
- Background investigations
- Safety and security regulations
- Dispatch
- Word processing
- Maintains confidentiality
- Professional and mature
- Proofreading
- Insurance eligibility
- Sorting and labeling
- Advanced Excel spreadsheet functions
- Database Management
- Office administration
- Schedule Management
- Medical terminology
- Performance improvement
- Employee performance evaluations
- Recruiting and Interviewing
- Staff Supervision
- Employee scheduling
- Budgeting
- Business planning
- Google Drive
- Sales growth
- Training
- Financial Management
- Operations management
- Strategic Planning
- Business Development
- Contract Management
- Business administration
- Property tours and inspections
- Daily operations oversight
- Tenant and Eviction Laws
- Payment Management
- Facility Repair Reporting
- Strong Communication Skills
- Marketing and Advertising
- Workplace Safety
- Maintenance Knowledge
- Leasing and Sales
- Conflict Handling
- Property Inspections
- Client service and support
- Administrative support
- Administrative abilities
- Property management
- Meeting participation
Certification
- Certified CPR/AED - December/2020 - 2023
- Forklift Training Certification Course /2012 - present
Contact
Waldorf, Maryland 20603
Education
St. Michaels Md. ,Jacksonville, NC,Jacksonville, NC.,Marine Corps Base Hawaii
Timeline
Station Manager
Maryland Emissions Inspection Station
09.2024 - Current
Custodial Supervisor
District Photo Inc
01.2014 - 07.2024
Chief of Security
District Photo Inc
01.2014 - 07.2024
Warehouse Supervisor
District Photo Inc
10.2010 - 01.2014
Organizational Leadership Course
Non Commissioners Officers Course
No Degree - Financial Management
Advance Financial Management Course (3432)
No Degree - Finance
Basic Financial Management Course (3421)
High School Diploma -
St. Michaels High School
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