Summary
Overview
Work History
Skills
Affiliations
Languages
References
Timeline
Generic

Wayne Porter

Sioux City,IA

Summary

At Johnston Auto Parts, I excelled in delivering top-notch customer service and efficient route mapping, ensuring timely and accurate deliveries. My proactive approach in maintaining vehicle safety and managing records, coupled with my ability to foster strong customer relationships, significantly enhanced operational efficiency and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Auto Parts Delivery

Johnston auto parts
Sioux City, Iowa
12.2018 - 11.2024
  • Inspected vehicle for mechanical items and safety issues, and performed preventative maintenance.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Loaded and unloaded merchandise from delivery truck.
  • Verified accuracy of all orders before leaving the warehouse.
  • Communicated customer feedback to supervisor.
  • Followed DOT regulations regarding transportation of hazardous materials.
  • Delivered goods to customers in a timely manner while adhering to assigned routes and time schedules.
  • Provided courteous service to customers by answering questions, locating parts, resolving complaints.
  • Accurately completed paperwork including delivery documents, bills of lading, invoices.
  • Ensured safe operation of company vehicles at all times by following established safety policies and procedures.
  • Stocked shelves with incoming inventory when not making deliveries.
  • Assisted other drivers with loading and unloading packages when necessary.
  • Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
  • Earned highest driver ratings for number of stops made, customer satisfaction, vehicle cleanliness and documentation accuracy.
  • Strengthened customer relationships with prompt and professional service.
  • Pulled specific store parts from inventory and occasionally used dollies to load and unload heavy equipment from vehicles.
  • Picked up and delivered parts and equipment to customers, satellite stores and vendors.
  • Built rapport with local store owners and key customers to promote repeat business.
  • Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
  • Presented order bills and collected payments for deliveries.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Operated manual and mechanical equipment safely to minimize injury and accident risks.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Reported delays and accidents to stations using telephones or two-way radios.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.

Skills

  • Efficient route mapping
  • Deadline-oriented
  • Warehouse support
  • Product delivery
  • Hospitality and accommodation
  • Recordkeeping experience
  • Truck loading
  • Excellent customer service
  • Payment handling
  • Parts delivery
  • Local traffic laws

Affiliations

  • Ihave bowled for 50 years in bowling leagues Iplay pool in a pool league my hobby is doing karaoke shows and singing when I can

Languages

English
Elementary

References

References available upon request.

Timeline

Auto Parts Delivery

Johnston auto parts
12.2018 - 11.2024

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Wayne Porter