Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wayne Rosebrock

Toledo,OH

Summary

Seasoned Operations Manager and talented leader with many years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Fleet Feet Cincinnati
03.2022 - 03.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responsible for multiple weekly running routes for training and fun runs.
  • Maintaining relationships with vendors and assisting with special events.

Operations Manager

Hard Rock Casino
05.2017 - 12.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Ensured multiple departments operated in compliance with Ohio Casino Control Commission
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Hiring, onboarding and training of new hires to fulfill business requirements.
  • Coordinating with outside agencies during emergencies.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Weekly scheduling and payroll

Emergency Medical Technician

Hard Rock Casino
02.2013 - 05.2017
  • Responding to all medical emergencies on property
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.


Education

Emergency Medical Technology

York Technical College
Rock Hill, SC

Skills

  • Verbal and Written Communication
  • Leadership
  • Time Management
  • Kronos Timekeeping
  • Records Maintenance
  • Regulatory Compliance
  • Customer Relations

Timeline

Assistant Store Manager

Fleet Feet Cincinnati
03.2022 - 03.2023

Operations Manager

Hard Rock Casino
05.2017 - 12.2021

Emergency Medical Technician

Hard Rock Casino
02.2013 - 05.2017

Emergency Medical Technology

York Technical College
Wayne Rosebrock