Wayne Shorter
Wentzville,MO
Summary
Seasoned Chief Operating Officer with a proven track record at St. Louis Area Foodbank, enhancing supply chain efficiency and spearheading operational improvements. Skilled in Oracle HCM and adept in change management, I have successfully led teams to achieve a 14% increase in productivity. Expert in strategic planning and process improvement, I drive results and foster innovation.
Overview
20
20
years of professional experience
Work History
Chief Operating Officer
St. Louis Area Foodbank
Bridgeton, MO
08.2023 - Current
- Responsible for current network supply chain and fulfillment
- Overseeing information technology services, ticketing, and help desk
- Supporting human resources, training, and development
- Responsible for network transportation and 3PL service operations
- Overseeing of product sourcing and procurement
- Responsible for expansion, start-up, and stand-up of Supply Chain infrastructure
- Service as Illinois and Missouri State Dept of Agriculture contracted emergency food program leader
- Support state-wide food recovery and distribution to 640 Food Bank partners and agencies
- Responsible for equitable allocation and distribution of food stocks for both Illinois and Missouri
- Supporting human resources, training, and development
- Expansion, start-up, and stand-up of Supply Chain infrastructure
- Provide vision and guidance for mapping of future state IT infrastructure
- Provide overseeing of partner relationships and program services
- Responsible for facility operations, services, and maintenance
Chief Operating Officer
Northwest Harvest
Seattle, WA
11.2019 - 07.2024
- Responsible for current network supply chain and fulfilment
- Overseeing information technology services, ticketing, and help desk
- Supporting human resources, training, and development
- Responsible for network transportation and 3PL service operations
- Overseeing of Social Enterprise revenue, donation, and capacity access
- Responsible for expansion, start-up, and stand-up of Supply Chain infrastructure
- Service as Washington State Dept of Agriculture contracted emergency food program leader
- Support state-wide food recovering and distribution to 375 Food Bank partners
- Responsible for equitable allocation and distribution food stocks state-wide
- Overseeing information technology services, ticketing, and help desk
- Supporting human resources, training, and development
- Expansion, start-up, and stand-up of Supply Chain infrastructure
- Provide vision and guidance for mapping of future state IT infrastructure
Manager of Logistics Operations
Allen Institute of Brain and Cell Science
Seattle, WA
08.2016 - 11.2019
- Providing order fulfilment to Brain Science and Cell Science business units
- Responsible for all inbound and outbound functions including transportation and order requisitioning
- Assist in the integration of 'Oracle Fusion' warehouse management system modules
- Responsible for implementing and sustaining Inventory Control processes and procedures
- Assist in the installation of scientific equipment within assigned laboratories
- Implemented 'Export Controls' for shipping laboratory samples internationally
- Negotiated supply chain software contract and implementation on behalf Allen Institute
- Lead the integration and installation of software supporting equipment and asset management
- Created and implemented de-centralized distribution model for all departments and business units
Manager of Warehouse Operations
Medline Industries
Fife, WA
09.2015 - 04.2016
- Provided fulfilment to 15 Hospitals, and clinics for the states of Idaho, Washington, and Oregon
- Responsible for all inbound and outbound functions including transportation and facility maintenance
- Responsible for Inventory Control and support of Customer Service expressed service fulfilment
- Supervised 120 hourly and Management team members
- Successfully implemented LEAN flow processes in both in-bound and out-bound functions
- Supervised the physical transitioning of purchased facility into Medline modelling
Director of Distribution Operations
Providence Health and Services
Lacey, WA
08.2014 - 05.2015
- Provided fulfilment to 27 Hospitals, 480 clinics, and 22 Hospice in the Northwestern US including Alaska
- Responsible for implementation of LEAN Principles related to Go-Live of Infor S.C.E
- (Supply Chain Execution) warehouse management system
- Responsible for all inbound and outbound functions including transportation and facility maintenance
- Assigned to oversee all organization and enterprise digital print services, transportation, and customer service within Providence Health and Service
- Developed operational expansion models for future California and Alaska distribution centers
- Provided training, direction, and performance coaching to Shift Manager, Supervisors, and associates
- Served as mentor and leader for 120 exempt and non- exempt associates
Senior Supply Chain Operations Manager
Office Depot Inc
Kent, WA
05.2012 - 03.2014
- Responsible for cross-dock operations including inventory control
- Supported 73 Office Depot store in the Northwestern US including Alaska
- Responsible for implementation of LEAN Methodology in merger of distribution and cross-dock operations and processes in Kent, Washington location
- Improved Flow Repack productivity by 14% by formatting WMS route tables to mirror pick strategy
- Represented Kent, WA facility in piloting of cross-dock productivity tracking systems
- Successfully merged, migration, and compression cross-dock operations into distribution center
- Responsible for layout, design, and data flow analysis of Distribution and Cross-dock operations
- Serviced as Lead 'LEAN Practitioner' for the Kent, Washington Distribution Center
Senior Supply Chain Facility Manager
J.C. Penney Company, Inc
Atlanta, GA
09.2011 - 05.2012
- Serviced 102 J.C Penney stores in Southeast region generating sale of $1,193,529,667 dollars
- Responsible for implementation of Lean Methodology in the Atlanta Store Support Center
- Implemented store support and processing of ship units to 7 offshore stores in Puerto Rico
- Responsible for total performance of receiving, order filling, and shipping functions
- Supervised 560 team members operating J.C
- Penney Store Support Center fulfilment facility
- Responsible for all budgeting and financial needs of facility in excess of 40 million dollars
- Improved in store date service level by 6% versus fiscal year 2011
Senior Supply Chain Facility Manager
J.C. Penney Company, Inc
Sumner, WA
04.2010 - 09.2011
- Serviced 51 J.C
- Penney stores in Northwestern region generating sale $441 million dollars
- Responsible implementation of Lean Methodology for supply chain growth in Western Region
- Responsible for total performance of receiving, order filling, and shipping functions
- Supervised 250 team members operating J.C
- Penney Store Support Center fulfilment facility
- Responsible for all budgeting and financial needs of facility in excess of 15 million dollars
- Improved in store date service level by 11% versus fiscal year 2010
- Responsible for recruitment of frontline management staff and team members
- Implement and improved cross-dock processing for Internet direct process centers
General Manager
Lowe's Home Centers
Brownsville, TN
09.2004 - 05.2009
- Serviced and supported 135 stores in central region of US generating $226 million in sales
- Responsible for total performance of receiving, order filling, and shipping functions
- Implement Red Prairie Warehouse Management System within Bulk fulfilment center
- Create operational cross-training matrix and rotational assignments to build internal staffing flexibility
- Responsible for all budgeting and financial needs of facility in excess of 27 million dollars
- Received Operational Excellence Award for 17 consecutive quarters and the Business Operation Service Award in 2007
- Responsible for recruitment of frontline management staff and team members
- Served as College recruiter for Flatbed and Regional distribution center networks
- Supervised 65 team members operating Lowe's Flatbed Bulk fulfilment facility
Education
Bachelor's Degree - Kinesiology
Harding University
Searcy, AR12.1993
Skills
- Operations
- Training
- Excel
- Inventory Control
- Management
- Microsoft Office
- Inventory
- Logistics
- SAP
- Forklift
- Oracle HCM
- Senior leadership
- Warehouse Management System
- Asset Management
- Oracle
- Profit & loss
- Project management
- Kanban
- Negotiation
- Presentation skills
- Transportation management systems
- 3PL
- Continuous improvement
- Forecasting
- Operations management
- P&L Management
- Teaching
- ERP systems
- Lean
- Supply Chain
- Change Management
- Process Improvement
- Strategic planning
- Executive leadership
- Policy development
- Contract negotiation
- Cost savings and reduction
- Process improvement
- Financial oversight
- Business forecasting
Timeline
Chief Operating Officer
St. Louis Area Foodbank
08.2023 - Current
Chief Operating Officer
Northwest Harvest
11.2019 - 07.2024
Manager of Logistics Operations
Allen Institute of Brain and Cell Science
08.2016 - 11.2019
Manager of Warehouse Operations
Medline Industries
09.2015 - 04.2016
Director of Distribution Operations
Providence Health and Services
08.2014 - 05.2015
Senior Supply Chain Operations Manager
Office Depot Inc
05.2012 - 03.2014
Senior Supply Chain Facility Manager
J.C. Penney Company, Inc
09.2011 - 05.2012
Senior Supply Chain Facility Manager
J.C. Penney Company, Inc
04.2010 - 09.2011
General Manager
Lowe's Home Centers
09.2004 - 05.2009
Bachelor's Degree - Kinesiology
Harding University
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