A seasoned professional with a proven track record at Pipco Truck Service Center, I excel in operational efficiency and safety management. Demonstrating leadership by significantly enhancing team performance and reducing costs, my expertise in tool management and fostering workplace safety underscores my ability to elevate operational standards while ensuring top-notch service delivery.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Shop Formen
Pipco Truck Service Center
06.2019 - Current
Used hand and power tools, equipment, and instruments accurately.
Oversaw maintenance and repair of shop equipment.
Trained and coached employees to improve performance and skills.
Verified safe and proper operation of wide range of power tools, equipment and instruments.
Directed daily operations of team of Number technicians and shop professionals.
Addressed customer concerns in a timely manner, upholding the company''s reputation for excellent customer service.
Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.
Optimized scheduling practices to maximize productivity while minimizing labor costs without sacrificing quality or safety standards.
Fostered culture of continuous improvement, encouraging innovation and efficiency.
Diesel Mechanic
Berco Fleet Service
06.2014 - 06.2019
Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
Troubleshot and diagnosed problems with brakes, steering, and transmissions.
Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
Examined engines, transmissions and vehicle systems to diagnose issues.
Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
Disassembled and repaired diesel engines in automobiles, trucks, buses, and construction vehicles.
Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
Reduced downtime for vehicles by diagnosing and repairing complex mechanical issues in a timely manner.
Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
Improved customer satisfaction with thorough inspections, accurate diagnoses, and effective communication of repair needs.
Lead Mechanic
SJ Transportion
05.2009 - 06.2014
Performed routine and scheduled maintenance services.
Managed workflow effectively by prioritizing tasks based on urgency, complexity, and available resources at hand.
Diagnosed mechanical failures to determine and delegate corrective actions.
Provided technical expertise to junior mechanics, enhancing their skills and boosting overall team capabilities.
Improved team productivity through effective delegation of tasks and clear communication among mechanics.
Upheld high levels of cleanliness within the workshop area, preventing accidents and promoting a professional working environment.
Shop Manager
Henry L Coia Trucking
08.2003 - 05.2009
Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
Managed inventory control, cash control, and store opening and closing procedures.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Maintained safe working environment by enforcing adherence to safety and security protocols.
Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
Implemented effective cost control measures to reduce overheads and maintain profitability during challenging economic times.
Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.
Owner/Operator Truck Driver
W&D Express
08.1995 - 08.2003
Managed day-to-day business operations.
Operated with safety and skill to avoid accidents and delays.
Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Dropped and hooked trailers and changed configuration of equipment.
Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
Increased revenue by strategically expanding client base and negotiating favorable contract terms.
Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.