Wayne Taylor
Greensboro,NC
Summary
To obtain a demanding and challenging position in business, where my education and work experience can benefit a growing company.
Experienced in ensuring programmatic excellence and quality management, with a strong background in compliance and regulatory research. Proficient in hazardous waste management and forklift operation, demonstrating the ability to adhere to safety protocols while optimizing transportation routes. Engaged with diverse stakeholders to support operational goals, showcasing strong customer service skills and a commitment to effective communication. Capable of performing handyman work, including construction and painting, which complements technical skills relevant to machine operation.
Overview
17
17
years of professional experience
2010
2010
years of post-secondary education
Work History
Electrician
M&J Electrical Supply
Greensboro, Nc
02.2026 - Current
Community Coordinator
The Ultimate Sacrifice
Burlington, Nc
08.2017 - Current
- Ensure ongoing local programmatic excellence, rigorous program evaluation, and consistent quality of finance and administration, fundraising, communications, and systems; recommend timelines and resources needed to achieve the strategic goals.
- Actively engage and energize volunteers, board members, event committees, alumni, partnering organizations, and funders.
- Develop, maintain, and support a strong Board of Directors; serve as ex-officio of each committee; seek and build board involvement with strategic direction for both ongoing local operations as well as for the national rollout.
Machine Operator
Technimark
Asheboro, Nc
02.2015 - 02.2019
- Operated and maintained machinery to ensure consistent production quality and optimal efficiency across all shifts.
- Monitored equipment performance, promptly identifying and addressing issues to minimize downtime and maintain safety standards.
- Trained and mentored new operators on machine procedures, enhancing team capability and ensuring adherence to safety protocols.
Hazardous Waste Management Shift Manager
Ecoflo
Greensboro, NC
06.2014 - 06.2017
- Ensured public safety through effective hazardous waste removal strategies.
- Conducted research on disposal methods and materials.
- Developed cleanup methods and documented procedures for future reference.
- Provided timely and professional customer support via phone, chat, and email.
Customer Service Representative
Newell-Rubbermaid
High Point, Nc
01.2014 - 07.2015
- Respond to customer phone, chat and e-mail support requests in a timely, efficient and professional manner.
- Maintain expert-level knowledge on the features and business application of the company's product line.
- Perform troubleshooting to identify causes and recommend remedies to user issues.
- Provide written and/or verbal instruction to users to correct problems.
- Perform quality assurance testing and record issues found.
Quality Analyst
Conduit Global
Greensboro, NC
08.2013 - 09.2014
- Conducts monitoring and scoring of assigned agents and trainees while meeting all department productivity standards.
- Observation of agent calls or off-line tasks, enter data into the QA scoring tool to assure that proper Procedures and protocols are followed; provide written and verbal feedback to agents, Operations teams and Training.
- Participate in calibration sessions, internal and client based.
- Works on special projects as assigned. Projects may include test calls, calibration sessions with CSRs and trainees, etc. Reports on results to appropriate management.
- Attend team meetings and perform administrative functions/reporting.
Machine Operator
Energizer Battery
Asheboro, North Carolina
06.2009 - 02.2014
- Operated and maintained machinery to ensure consistent production quality and optimal efficiency across all shifts.
- Monitored equipment performance, promptly identifying and addressing issues to minimize downtime and maintain safety standards.
- Trained and mentored new operators on machine procedures, enhancing team capability and ensuring adherence to safety protocols.
Education
Providence Grove High School
Climax, NCWinston-Salam Barber School
Greensboro, NCSkills
- Hazardous waste management
- Compliance and regulatory research
- Forklift operation
- Transportation and route optimization
- Customer service and support
- Handyman work (including construction and painting)
- Toxicology lab work
Timeline
Electrician
M&J Electrical Supply
02.2026 - Current
Community Coordinator
The Ultimate Sacrifice
08.2017 - Current
Machine Operator
Technimark
02.2015 - 02.2019
Hazardous Waste Management Shift Manager
Ecoflo
06.2014 - 06.2017
Customer Service Representative
Newell-Rubbermaid
01.2014 - 07.2015
Quality Analyst
Conduit Global
08.2013 - 09.2014
Machine Operator
Energizer Battery
06.2009 - 02.2014
Providence Grove High School
Winston-Salam Barber School