Wayne Thompson
Hebron
Summary
Dedicated and safety-oriented Forklift Operator with extensive knowledge of handling heavy machinery, including pallet jacks, cherry pickers, and forklifts. Proven ability to excel independently and as part of a collaborative team. Strong interpersonal communication skills foster effective interactions with colleagues and supervisors, ensuring a seamless workflow. Committed to maintaining high safety standards while optimizing operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator Manufacturing
Behr Paint
Heath, OH
09.2025 - 02.2026
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Conducted routine inspections of equipment, ensuring optimal performance and safety compliance.
- Collaborated with team members to streamline inventory management processes, enhancing workflow efficiency.
- Maintained accurate records of shipments and deliveries, supporting timely order fulfillment.
Order Puller Lead
Behr Paint
Heath, OH
12.2023 - 09.2025
- Conducted regular performance evaluations for team members, identifying areas for improvement and providing constructive feedback.
- Collaborated with other department leads to optimize overall warehouse operations, ensuring seamless integration between departments.
- Implemented cycle counting procedures to maintain accurate inventory levels, reducing discrepancies and improving customer satisfaction.
- Participated in continuous improvement projects aimed at streamlining workflows and improving overall operational efficiency.
- Maintained open communication channels with supervisors and managers, regularly reporting on department progress, challenges, or concerns.
- Mentored junior staff, fostering a positive work environment and promoting teamwork among colleagues.
- Managed day-to-day activities of the order picking department, ensuring timely completion of tasks while maintaining high-quality standards.
- Kept detailed records of team performance metrics, utilizing data to identify areas for improvement and implement targeted solutions.
- Enhanced warehouse safety by enforcing proper equipment usage and maintenance protocols.
- Led a team of order pickers, providing guidance and support for optimal productivity.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
Warehouse Forklift Operator
Behr Paint
Heath, OH
10.2023 - 12.2023
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
- Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
- Reduced product damage by performing routine forklift maintenance and safety checks.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
Warehouse Order Puller
Behr Paint
Heath, OH
07.2023 - 10.2023
- Maintained a clean work area, reducing potential hazards and promoting a professional atmosphere.
- Utilized warehouse equipment such as pallet jacks and forklifts to transport materials safely and efficiently.
- Expedited order processing by efficiently locating, retrieving, and staging items for shipment.
- Increased order accuracy by diligently verifying product information and quantities before packaging.
- Supported inventory audits by providing accurate documentation and assisting with physical counts when needed.
- Optimized inventory management with regular cycle counts, ensuring stock levels remained accurate and up to date.
- Assisted in loading and unloading trucks, maintaining a safe and orderly work environment.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Inspected machinery and equipment to determine functionality and performance.
- Performed proper lifting and handling techniques to maintain safe working environment.
Security Officer
Allied Universal Services
07.2022 - 03.2023
- Patrolled premises regularly to maintain order and establish security presence
- Wrote comprehensive incident reports and conducted thorough investigations
- Checked surveillance cameras to identify disruptions or unlawful acts
- Secured exits and entrances at end of operations, controlling access to building
- Escorted and observed guests and employees, maximizing safety and protection
- Assisted people in health crises by administering first aid or calling emergency medical services
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests
- Participated in testing of facility's fire and emergency response preparedness plans
- Responded to alarms by investigating and assessing situation
- Monitored and authorized entrance of vehicles or people to keep property secure.
Package Handler
United Parcel Service
02.2021 - 05.2022
- Stacked and moved products on pallets and forklifts
- Reported damaged products and workplace incidents to supervisors for review
- Cleaned and organized work areas to prevent accidents and bottlenecks
- Closed packages using sealing tape, staples and stretch wrap
- Loaded and unloaded trucks by performing physically demanding tasks
- Utilized heavy machinery and hand tools to move and load packages
- Received oral instructions to determine work assignments and material and equipment needs
- Packaged and sealed items using appropriate labels and materials
- Used padding and straps to secure items and prevent damage.
Grocery Manager
Kroger
02.2019 - 07.2020
- Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials and staff members
- Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits
- Planned store layouts or designed displays
- Demonstrated and supported continuous improvement and growth mindset
- Conducted staff meetings to relay general information or to address specific topics
- Responded quickly to meet customer needs and resolve problems
- Met deadlines while maintaining high-quality deliverables
- Provided product information and resolved concerns to assist customers
- Assisted with new hire orientation and employee training
- Provided efficient and courteous service to customers at all times.
GM Manager
Kroger
11.2018 - 02.2019
- Fostered a positive work environment to improve team morale and productivity levels.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
- Enhanced employee retention, providing ongoing training and development opportunities.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Night Crew Foreman
Kroger
03.2018 - 11.2018
- Established and implemented departmental policies, goals, objectives and procedures in conjunction with board members, organization officials and staff members
- Monitored suppliers to ensure that efficiently and effectively provide needed goods and services within budgetary limits
- Planned store layouts or designed displays
- Demonstrated and supported continuous improvement and growth mindset
- Conducted staff meetings to relay general information or to address specific topics
- Responded quickly to meet customer needs and resolve problems
- Met deadlines while maintaining high-quality deliverables
- Provided product information and resolved concerns to assist customers
- Assisted with new hire orientation and employee training
- Provided efficient and courteous service to customers at all times.
Night Crew Stocker
Kroger
06.2012 - 03.2018
- Determined schedules, sequences and assignments for work activities, based on work priority, quantity of equipment and skill of personnel
- Investigated accidents and injuries and prepared reports of findings
- Counseled employees about work-related issues and assisted employees to correct job-skill deficiencies
- Conferred with personnel, such as management, engineering, quality control, customer, or union workers' representatives, to coordinate work activities, resolve employee grievances, or identify and review resource needs
- Monitored employees' work levels and review work performance
- Stocked and neatly arranged items on shelves
- Communicated with vendors and drivers to coordinate merchandise deliveries and drop-offs
- Reported damaged merchandise to managers
- Operated equipment to build special displays for promotional items
- Promoted inventory integrity and accuracy to protect company assets
- Applied merchandise sales tags to items, allowing for clear and visible price tags.
Education
GED -
Pikes Peak Community College
Colorado Springs, COSkills
- Forklift operation
- Warehouse organization
- Truck loading and unloading
- Problem-solving
- Pallet jack operation
- Warehouse safety
- Order picking
- Time management
- Shipping and receiving
- Heavy lifting
Certification
CPR/AED/Basic First Aid
Timeline
Warehouse Forklift Operator Manufacturing
Behr Paint
09.2025 - 02.2026
Order Puller Lead
Behr Paint
12.2023 - 09.2025
Warehouse Forklift Operator
Behr Paint
10.2023 - 12.2023
Warehouse Order Puller
Behr Paint
07.2023 - 10.2023
Security Officer
Allied Universal Services
07.2022 - 03.2023
Package Handler
United Parcel Service
02.2021 - 05.2022
Grocery Manager
Kroger
02.2019 - 07.2020
GM Manager
Kroger
11.2018 - 02.2019
Night Crew Foreman
Kroger
03.2018 - 11.2018
Night Crew Stocker
Kroger
06.2012 - 03.2018
GED -
Pikes Peak Community College