Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Wayne Winters

Pickerington,OH

Summary

Quality assurance professional known for high standards and consistent results. Extensive experience in identifying and resolving quality issues to maintain top-tier product standards. Reliable team player with focus on collaboration and adapting to evolving project needs. Proficient in quality control processes and detail-oriented analysis.

Overview

21
21
years of professional experience

Work History

Quality Assurance Specialist

Department of Defense
08.2015 - Current
  • Works directly with Purchasing Agents- Works referrals through SAP system, answers questions through phone, email and direct messaging on an ongoing basis regarding technical history, problems with procurement, problems with contractors, technical data, issues with manufacturing
  • Coordinates with the military unit, the contractor, Post Award Contracting Officer, Engineering Service Activity and Defense Contract Management Agency (if needed)


  • Participates as a team member of the supply process- Works with Supply Planner/Material Planner, Customer Accounts Specialist
  • Answers questions through phone, email and direct messaging regarding status, issues, timelines, sources and many other reasons for procurement hiatus
  • Draft and reviews reports, memos, Alert Notifications, Closing Letters
  • Finds valid sources to supply the government with parts
  • Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
  • Mentored junior QA specialists, fostering a culture of continuous learning and professional growth.
  • Educated employees on specific QA standards and confirmed maintenance of standards.
  • Utilized root cause analysis techniques to identify underlying issues contributing to product defects or customer complaints.
  • Collaborated with cross-functional teams to develop robust quality assurance strategies for new products.
  • Documented and reported quality assurance outcomes, providing actionable insights for product development teams.
  • Streamlined defect tracking, adopting centralized system for reporting and monitoring resolution progress.
  • Collected and analyzed data to measure effectiveness of quality control processes.
  • Reported problems and concerns to management.
  • Conducted data review and followed standard practices to find solutions.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
  • Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.

Inventory Management Specialist

Department of Defense- Eyak Technology Inc.
02.2012 - 12.2014
  • Implement company policies, technical procedures and standards for preserving the integrity and security of data, reports and access
  • Manage the physical inventory control program services in accordance to the DLA, DoD and other standard government and commercial asset management missions


  • Identify repetitive processing errors and help resolve issues/problems in supply system work processes
  • Coordinate receipts, storage and asset disposal with Installation Support Activities
  • Collaborated closely with accounting teams to ensure accurate tracking of fixed assets throughout their lifecycle from acquisition to disposal.
  • Implemented effective reporting systems to provide timely updates on asset performance metrics to stakeholders.
  • Built professional relationships and cultivated deep knowledge within government and customer asset management communities.
  • Conducted regular audits of physical assets, identifying areas for improvement and recommending appropriate actions to maximize value retention over time.
  • Improved data accuracy, implementing rigorous validation processes for all asset-related information.
  • Facilitated productive cross-functional team collaborations, ensuring seamless integration of asset management strategies across departments.
  • Streamlined internal processes with the development of comprehensive asset management procedures.
  • Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
  • Optimized inventory levels by implementing effective tracking systems and regularly conducting physical counts.
  • Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
  • Enhanced customer satisfaction by ensuring optimal stock levels of high-demand items, minimizing instances of unfulfilled orders or delayed shipments.
  • Implemented effective loss prevention strategies to minimize shrinkage, working closely with security personnel and conducting regular audits.
  • Modernized outdated inventory management systems through implementation of advanced software technologies that enhanced overall process efficiency.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Sorted and delivered materials to different work areas and staff.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Expediter/Logistics/Assistant Quality Assurance Manager

Expander Americas Inc
04.2010 - 02.2012


  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Improved delivery times by closely monitoring and prioritizing urgent orders.
  • Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
  • Addressed supply problems and developed creative solutions to prevent delays.
  • Reduced inventory discrepancies by maintaining accurate records of materials and supplies.
  • Collaborated with suppliers for timely delivery, minimizing production delays.
  • Optimized warehouse organization, ensuring easy access to materials for expedited order processing.
  • Coordinated with sales teams to proactively address potential bottlenecks or delays in the fulfillment process.
  • Planned production schedules, taking employee production rates, company needs and seasonal changes into account.
  • Devised and implemented efficient processes for production tracking and inventory control.
  • Implemented Lean principles within warehousing activities, reducing waste and increasing overall operational efficiency.
  • Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
  • Promoted a culture of continuous improvement within the organization through regular communication of best practices and lessons learned from past audits.
  • Ensured regulatory compliance through meticulous documentation of audit procedures, findings, and recommendations.

SSgt-Worldwide

US Air Force Logistics Squadron
01.2004 - 01.2010
  • Take corrective action in case of accidents and delays to prevent further incidents
  • Perform quality assurance spot checks on daily operations
  • Maintain accurate stock records and inventories
  • Documented airmen training records to maintain 100% accuracy
  • Coordinate with outside agencies to supply installation with needed JP8, diesel, petroleum and cryogenics fuels
  • Supervise flight line operations of support of military aircraft
  • Maintain accurate supply of operational checklists
  • Perform checks and balances on of pipeline fuel receipts
  • Supply 5 million gallons of JP-8 jet fuel to aircraft
  • Operate Fuels Manager Software to receive more than 30 million gallons of JP-8 jet fuel
  • Work with account management to help resolve inventory discrepancies
  • Manage 3rd shift Fuels Logistics flight: Jan 2009- Dec 2009
  • Assisted in gathering/testing of fuels lab samples of JP-8 and ground fuels

Education

Bachelor of Science - Graphic Design

FullSail University
Winter Park, FL
12.2014

Skills

  • Supply Chain Management

  • Correction action planning

  • Warehouse operations

  • Problem-solving skills

  • Defect tracking

  • Quality management systems

  • Microsoft office usage

  • SAP software proficiency

  • US export control laws

  • New hire training

  • Exceptional customer service

Accomplishments

  • Salutarian Award, FullSail University, 12/19/14
  • Airman Leadership School Graduate, Department of the Air Force, 03/01/08
  • Junior Enlisted Professional Performer of the Quarter, 48th Logistics Readiness Squadron, 2006
  • Junior Enlisted Professional Performer of the Year, 48th Logistics Readiness Squadron/ Fuels Distribution Flight, 2006
  • Deployed in support of Operation Iraq Freedom, 2005/2006
  • Junior Enlisted Professional Performer of the Year, 2nd Logistics Readiness Squadron - Fuels Flight, 2008

Timeline

Quality Assurance Specialist

Department of Defense
08.2015 - Current

Inventory Management Specialist

Department of Defense- Eyak Technology Inc.
02.2012 - 12.2014

Expediter/Logistics/Assistant Quality Assurance Manager

Expander Americas Inc
04.2010 - 02.2012

SSgt-Worldwide

US Air Force Logistics Squadron
01.2004 - 01.2010

Bachelor of Science - Graphic Design

FullSail University

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Wayne Winters